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  1. Ready to take on the day with Jane? Search your practice name to sign in: Sign in to my clinic/practice/studio. Patients & Clients. Looking to book an appointment? Here’s how to get started: Search clinic/practice/studio. Let’s get you to where you need to be.

  2. Jane is an online platform for health and wellness practitioners that makes it simple to book, chart, schedule, bill and get paid.

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  4. Well it looks like you’re with a clinic that is running things with Jane! :) That’s very exciting, and this guide is a great place to start. We hope you enjoy working with Jane as much as we do, and please let us know if you run across anything you think could be better (or anything that you just LOVE!). We like hearing both. Getting Started

    • From The Admin Side
    • Help A Colleague
    • Forgotten Password

    To reset your password start in the drop-down menu at the top right of your Jane admin site. Select the “My Account” option: Once in your account head to the Username/Password area: From here, you’ll need to confirm your current password before updating to a new password or username. If you want to change your username but not your password, simply...

    If someone you work with can’t remember their username, you can check their staff profile and find it highlighted in green. You can then also send a password reset email from this page:

    You can ask for a password to be resent from the log in page if you’ve forgotten your current log in details. If you’re really stuck let us know and we can help you get back in :)

  5. customer-support.iheartjane.com › s › articleJane Account Management

    Just sign into your Jane account click on the smiley face icon at the top right hand side of the Jane homepage. Current and past reservations show in the Activity tab on the left side of the page. If you click on the order total, you can view the details of your previous order and be prompted to leave a review for the store.

  6. Jane's Guide. Self Check In (For Patients) Online Booking. Self Check In (For Patients) 3 min read. Thrive Plan. If your clinic has enabled the patient self check-in feature. Here’s how! Step 1: Look for the Check-in Signage. First, look for a signage that looks something like this in the waiting area:

  7. Step One: Sign into your Jane account using the Browser on your Device. ** Note that you’ll need to be using Safari on iOS (iPad/iPhone) and Chrome on an Android device and if you regularly open and view PDF documents, it would be best to run Jane directly from Safari instead of a bookmark.

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