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  1. The best way to get in touch with us is via chat. Just click the green icon on the bottom right of your screen. Or call us on 0330 175 9669.

    • Help

      OVO Energy Ltd, registered office 1 Rivergate Temple Quay...

    • Ovo Energy

      OVO Energy Ltd, registered office 1 Rivergate Temple Quay...

    • How Do I Contact Ovo Energy by Phone?
    • Ovo Energy Contact For General Enquiries
    • Ovo Energy Contact For PAYG Customers
    • Contact Ovo Energy When Moving Home
    • Ovo Energy Contact For Complaints
    • Ovo Energy Emergency Contact Number
    • Ovo Energy Contact For New Customers
    • Ovo Energy Contact on Social Media

    Here’s a quick reference guide to all of the supplier’s published contact numbers. Phone numbers last checked on 13/5/2021. These phone numbers are provided in good faith using publicly available information for illustrative purposes only.

    If you are an existing customer with the supplier, you may want to enquire about your account information, bills or payment schedules. In the sections below you can find the relevant OVO energy contact information for general queries.

    OVO Pay As You Go (PAYG) energy is provided by a subsidiary Pay As You Go branch under the name Boost Energy. New and existing customers can contact OVO’s PAYG subsidiary via any of the numbers below (lines open Monday to Friday: 8am-6pm; Saturday: 9am-1pm): 1. From landlines: 0330 102 7517 2. From mobiles: 0117 332 3728

    Whether you are moving into a new home and want your energy supplied by OVOor moving out of an OVO-supplied home, your contact channel will differ. Below we highlight the relevant contact information for both scenarios. Moving home help!Prepare for your move in advance with our moving house and change of address checklists, along with our guide to ...

    If you would like to issue a complaint regarding a service or product, you will have to direct it to the arm of the supplier that has delivered the service your complaint relates to. The sections below contain the relevant OVO Energy contact information for complaint submissions.

    For gas emergencies or Pay As You Go meter emergencies, please get in touchvia the following OVO Energy contact channels.

    For potential customers interested in the supplier’s gas and electricity tariffs, the appropriate OVO Energy contact channel is the supplier website. There is no dedicated phone linefor customer switches and tariff quotes. Further detail about OVO’s three Home Energy Plans can be found in our OVO Energy Tariffs guide.

    OVO Energy is active and responsive on its social media pages. If you feel more comfortable on these platforms, they are viable means of contact. 1. Twitter 2. Facebook 3. Instagram 4. LinkedIn

  2. Dec 21, 2022 · Call 0330 303 5063. Message OVO on Facebook or Twitter. Using their online chat. Emailing hello@ovoenergy.com. Through your online account. If you’re prone to forgetting to submit meter readings, or struggle to read your meter, you could have a smart meter installed. Your smart meter will send your readings automatically at regular intervals.

    • 0330 303 5063
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    • hello@ovoenergy.com
  3. In that case, try 0330 303 5063. They’ll sort you out. Press Hash # when asked for an account number and it’ll skip the check. You cannot leave OVO until you set up the account anyway. It’s best to stay with the active supplier.

  4. May 13, 2021 · How can I contact Ovo Energy? If you have a specific question for Ovo, you can get in touch through a variety of different ways. There are the usual channels of email, online form, Facebook or Twitter. However, before doing this it may be worth taking a look at the suppliers FAQs and online forum community.

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