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About The RIDE. The RIDE paratransit service provides door-to-door, shared-ride public transportation to people who can’t use the subway, bus, or trolley all or some of the time due to temporary or permanent disability. The RIDE is available year-round in 58 cities and towns in the greater Boston area, with similar operating hours to the MBTA ...
- Scheduling and Changing Trips
Text The RIDE. RIDE customers can text 781-980-RIDE (7433)...
- How to Apply for The Ride
Learn about the MBTA's RIDE on-demand travel program, a...
- The Ride Flex
The RIDE Flex is a flexible, on-demand travel option for...
- The Ride Customer Support
MBTA RIDE NSLC Appeals Board 10 Park Plaza Room 5750 Boston,...
- The Ride Policies
Official website of the MBTA -- schedules, maps, and fare...
- What to Expect on Your Trip
The RIDE is adding more service providers to our fleet. More...
- Account is Funded
Log into your RIDE account to add funds with a major credit...
- The RIDE Paratransit for Visitors
If you’re visiting the Boston area and have a disability...
- Scheduling and Changing Trips
Learn about the MBTA's RIDE on-demand travel program, a partnership with ridesharing companies Uber and Lyft.
Log into your RIDE account to add funds with a major credit or debit card. Keep the confirmation number of your transaction for your records. It can take up to 2 business days for funds to be available in your account. Call 888-844-0355 and select option 2 (voice and relay).
10 hours ago · The program provides riders who are aged 18-64 and have low income with reduced one-way fares of approximately 50 percent off on all MBTA buses, subway, Commuter Rail and paratransit (The RIDE ...
We will call you the day of your trip to let you know your ride is on the way and if you should expect a traditional RIDE vehicle or one of our new provider's vehicles. We will continue to provide accessible vehicles, such as wheelchair accessible vehicles, as needed.
The Ride (sometimes styled as The RIDE) is the Massachusetts Bay Transportation Authority 's ADA paratransit program for people with physical, mental or cognitive disabilities that make it difficult or impossible to ride the MBTA's fixed-route bus, subway, and trolley system. The Ride provides door-to-door service, from vehicle to door.
Jun 17, 2022 · THE RIDE is operated by the Massachusetts Bay Transportation Authority (MBTA) in compliance with the federal Americans with Disabilities Act (ADA). Under the ADA, paratransit functions as a 'safety net' for people whose disabilities prevent them from using public transit.