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FAST. Most Return Bar visits last under one minute and. orders are refunded within 24 hours! EASY. With over 3,800 Return Bar locations in the U.S., find one conveniently located near you. SUSTAINABLE. Paperless, box-free returns = everybody wins, especially the planet. MAKE AN EXCHANGE.
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For help with ordering online, by phone, or to track your...
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If you love shopping at VENUS and want free returns, then...
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If you love shopping at VENUS and want free returns, then our VENUS Wallet program is for you! When returning an item, instead of opting for a refund to your original form of payment, select VENUS Wallet Credit to receive a return credit that never expires.
- VENUS is committed to making our website accessible to all individuals. Please click here to review our Accessibility Statement.
- Please allow up to an hour for your order confirmation to be sent to the email address associated with your account.
- It may take up to an hour for you to receive a confirmation email once your order has been placed. If you don’t receive confirmation within that ti...
- If you need to update or cancel your order, please contact our Customer Service team as soon as possible. Once your order has been packed for shipm...
- Once your order has shipped, we’ll send you a confirmation email with your tracking information. Please allow one full business day for the shippin...
- Tracking information will be sent in your shipping confirmation email. The link provided will take you to the website of the shipping carrier where...
- We’ll be happy to honor the sale price of an item that is marked down within fourteen days from your date of purchase. Please contact our Customer...
- We accept returns or exchanges of any items (excluding Final Sale items) within 90 days of purchase in unworn, unwashed condition. Items must have...
- If opting for a refund, a $6.95 return fee will be deducted from your refund. Opt for an exchange or VENUS Wallet credit and returns are free!
- We’ve teamed up with Happy Returns to offer the smoothest return experience ever. With this option, returns are accepted at any of the 3,800+ Retur...
Reach VENUS Customer Care via online chat or call: 1-888-782-2224 with questions about your VENUS account, ordering help, shipping information, & returns.
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Dec 18, 2023 · The procedure for Venus’s return is straightforward. Your returned item must be unused and returned within 90 days after purchase, and Venus will gladly switch or refund it. However, because return policies change, you should always check with Venus before returning an item.
Returning an item to Venus is easy, simply return your item within 30 days in a new and unused condition and Venus will gladly exchange it or offer a refund. However, you should always check your Venus return policy before shipping your item back, as returns policies can change.
May 5, 2023 · It’s simple to return a product to Venus. Just send it back within 90 days in brand-new, unused condition, and Venus will be happy to exchange it or give you a refund. However, before returning an item, you should always review the Venus return policy because return policies are subject to change.
