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Dec 18, 2019 · Create a general after-hours auto reply for customer messages that arrive in your main shared inbox. Depending on your texting brand voice guide, this response can mimic a standard email response or sound a little more casual. (We’ll dive into industry-specific examples at the end of this article.)
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Slash through repetitive tasks in seconds by teleporting data between your tabs. Explore how an after hours auto reply template can boost customer service, quicken response times and optimize your business operations.
- Welcome & Main Menu. Hello, and thank you for calling [Company Name], [insert company’s mission statement or slogan]. We are located at [address].
- General Voicemail Forwarding. Thank you for calling [Company Name]. We’re sorry—it seems you’ve called outside of our regular business hours, which are 8:00 a.m.
- Answering Services Script. Thank you for calling [Company Name]. If you hear this message, you are calling outside regular business hours, which are 8:00 a.m.
- Emergency Services or Medical Office Script. Thank you for calling [Company Name]. If this is a medical emergency, please hang up and dial 911.
Don't lose customers after-hours. Here are some best practices and sample scripts for professional auto attendant and out of office voicemail greetings.
- VOICEMAIL EXAMPLE WHEN YOU WANT CALLERS TO LEAVE A VOICEMAIL: Want your callers to leave a message? Keep your voicemail greeting short and direct. One way to let callers know they have reached your voicemail is to directly request callers to leave a message.
- AFTER-HOURS VOICEMAIL GREETING EXAMPLE. Having multiple voicemail greetings allows you to provide more transparency to customers, even when you can’t pick up the phone.
- VOICEMAIL EXAMPLES WHEN YOU’RE BUSY WITH OTHER CALLERS. Every business needs a top-level voicemail for when they are closed for the day, and another for open hours when for whatever reason, they are unable to accept an incoming call.
- PERSONAL VOICEMAIL GREETING TEMPLATES FOR USER EXTENSIONS. Personalized voicemails for each employee will help establish credibility with callers. If you are recording personal voicemail messages with professional voice talent, avoid writing in first-person perspective, as it may confuse callers to hear an actor posing as another person.
Feb 8, 2024 · 1. After-hours auto-reply. If customers reach out after your business hours, setting an auto-reply away message reassures them you’re not ignoring their calls or texts. Inform clients of your business hours so they don’t expect a response until you’re back in the office. Example: Thanks for reaching out to [company]! Our business hours ...
Oct 19, 2020 · After Hours. When people contact you after hours, you can still connect with them using auto replies. Just make sure to let them know you will be in touch with them personally as soon as the office opens again.
