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AEP Corporate Headquarters 1 Riverside Plaza Columbus, OH, USA 43215-2372 Phone: 614-716-1000
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- Emergencies & Outages. Reporting your power out or checking when it will be back. Emergencies and hazards. Reporting an outage. If your power is out, simply report your outage online to let us know.
- Report Other Problem. Reporting if you have a problem related to a streetlight, tree, etc. Visit our Report Other Problem page to report any problems related to a streetlight, tree, leased light, or reporting a power theft.
- Moving To A New House. Starting, stopping, or transferring service. Visit our Service Requests page to learn more about your options if your are moving to a new location.
- Paying Bills. Paying your bill, confirming payment, or getting assistance like payment arrangements or extensions. Need help paying your bill? Payment extensions are an option if you just need a few days and can pay in full, while Extended Payment Arrangements help spread payments out over a few months.
AEP Ohio offers many tips to help customers reduce energy usage and keep costs down. Review outages and problems, access your account, news and safety tips.
We offer a number of programs and services that make paying your bill a breeze. Never miss a payment with AutoPay. Our AutoPay service will automatically pay your bill on the due date from your checking account and send you a message when it’s paid.
We deliver power to warm homes, feed families, light schools, run offices and operate factories. Backed by a support team in Gahanna, Ohio, our army of engineers and lineworkers energize communities and local economies, while creating boundless opportunities for 1.5 million Ohioans.
American Electric Power Corporate Office | Headquarters Avarage Rating: 1 Riverside Plaza Columbus, OH 43215 Phone: (614)716-1000 Website: www.aep.com
Phone. Please call an AEP Energy Customer Care Representative toll free at 866-258-3782 regarding your account or general customer service needs Monday through Friday, 8:00 am – 7:00 pm and Saturday 9:00 am – 1:00 pm, Eastern Time. Please call an AEP Energy Enrollment Specialist toll free at 855-300-7192 to learn more about our products or ...