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  1. Why am I being warned that my email is already associated with an account? I forgot my password—how do I reset it? What if I no longer have access to my email address? Why is my account locked? Browse these FAQs to answer your questions about creating or accessing your student College Board account.

  2. You will need a College Board account to register for tests directly with us, view and send scores, personalize your web experience, or use certain tools on our site, such as the BigFuture® college and career tools. And, if you’re an AP student, you’ll use your account’s email and password to access AP Classroom.

  3. Why is my account locked? What is my College Board ID? What is my CBFinAid ID and How Do I Find It? Top. Browse these FAQs to learn more about how to troubleshoot your College Board account.

  4. Visit the Troubleshooting section in Account Help. If you need additional help, contact AP Services for Students.

  5. How do I update my personal information and/or email address? How do I change my email preferences? How do I change the name associated with my account? Review the common questions users have when creating and managing their College Board accounts.

  6. Login to College Board account to access our tools and services.

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  8. Sign In to Your College Board Account. Already have an account from another College Board program? Then you can use the same one—even if you’ve moved, changed schools, have a different last name, or have a different email.

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