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  1. Agent support. Log in to access your account, including training and compensation. Or call us to speak to a service specialist. Colonial Life customer service is here to help. We offer Policyholder, Broker, Sales Representative, and Plan Administrator Support. Call or read list of FAQs.

    • Broker Support

      The insurance or its provisions may vary or be unavailable...

    • Log In

      As a member of Colonial Life, you can access your account...

    • File a Claim

      The policies have exclusions and limitations which may...

    • Insurance Agents Near You

      Colonial Life offers voluntary health benefits for life...

  2. Call agent support. 800-438-6423. Monday-Friday, 8 a.m. to 7 p.m. ET. Mailing address: Colonial Life & Accident Insurance Company. P.O. Box 1365. Columbia, SC 29202-1365. Find your log in information quickly and easily with access to our secure website. here. Access your compensation, product information, training, and more.

    • Columbia, 29202, SC
    • (800) 438-6423
  3. Colonial Life Service Center. 1.800.325.4368 | Send us an email | Contáctenos |. Request Access to Policy Holder Website. Automated service is available 24 hours a day, seven days a week. To speak with a customer service representative, please call between. 8 a.m. – 7 p.m. EST Monday through Friday.

  4. Find the Colonial Life broker support and resources you need to thrive, get help from our broker support team, or log into our broker-only intranet.

  5. Accessing claims and benefits resources is easier than ever. Get policy details & coverage information. File claims online and avoid mail delays. Check claim status or receive text/email updates. Receive claims payments fast via direct deposit.

    • Columbia, 29202, SC
    • (800) 325-4368
  6. sts.mybenefitsinfo.com › wp-content › uploadsCustomer Service Guide

    Update contact information or add family member profile information for use when filing online claims. Access service forms to make changes to your policy, such as a beneficiary change. Submit your claim using our eClaims system. Check the status of your claim and view claims correspondence. Access claim forms. Customer Service Guide

  7. If you have a question specific to your company benefits, please contact your benefits administrator. For other assistance, contact the Customer Enrollment Technology Help Desk at 1-866-875-4772 Monday through Friday 8am to 7pm EST.

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