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By Phone: (214) 651-1441 (Monday – Friday, 8 a.m.- 5 p.m.) In Person: City Hall, 1500 Marilla Street, 2DS (Monday – Friday, 8 a.m. – 5 p.m.) Online: Dallas 3-1-1 Service Request for Payment Plan. If you need additional assistance with paying your water bill, there are various agencies that may be able to assist you.
Use DallasGo to pay your Dallas Water Utilities bill and other City of Dallas bills. Here's how to get started: Click here to register on DallasGo. All you will need is the account number and the service address as they appear on your bill. When adding your account to your profile, you will be asked to provide your House Number.
DallasGo, powered by Paymentus, replaced the previous payment system on March 25, 2024. DallasGo offers a more convenient way to pay your bills. With DallasGo you can view your balance, set up secure automatic payments, change payment methods or update your account information.
All accounts with Dallas Water Utilities are marked as confidential and will not be shared except to the customer of record or to third parties defined in Texas Utilities Code, Section 182.054. However, you have the right to request disclosure of certain account information.
Dallas Water Utilities (DWU) is excited to introduce DallasGo, the new online payment platform for paying your water bill and other City of Dallas bills. Learn more here.
Billing & Account Information. Opening a New Account: You may now request to open an account Online or you may call the City of Dallas Water Utilities Department (DWU) Customer Service at (214) 651-1441 on weekdays.
Customers who receive their bills electronically may pay: Online - through their financial institutions; Online at epay.dallascityhall.com, with a bank account or credit card; for one time or recurring draft; By mail to- City of Dallas, City Hall Dallas, TX 75277; By Phone - 214/65 1-1441 In person - Lobby located at City Hall, 1500 Marilla Street,
City of Dallas, Texas
Teléfonos del Departamento de Agua y Saneamiento. Depósitos. Traslado a un lugar distinto dentro de la ciudad. Traslado fuera de la ciudad. Establecer servicio nuevo. Instalar un sistema de riego por aspersión. Ocasionalmente se hace un cálculo aproximado del consumo de agua. Se hace un cálculo aproximado de las aguas residuales producidas.
Puede pagar su factura por Internet yendo al sitio City of Dallas ePay. Una vez inscrito en este servicio podrá abonar su factura por Internet cada mes.
