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Nov 2, 2010 · “Difficult Conversations,” written by Douglas Stone, Bruce Patton, and Sheila Heen, offers constructive tips on how to navigate through those encounters. The authors tell us that “…human interactions are complex.
- Douglas Stone, Bruce Patton, Sheila Heen
- $13.81
- Penguin Books
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Aug 22, 2023 · DIFFICULT CONVERSATIONS by Douglas Stone, Bruce Patton, and Sheila Heen is essential for living well by having the conversations we dread, the tough negotiations and the emotional, heartbreaking discussions that make or break us.
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- Douglas Stone, Bruce Patton, Sheila Heen
Apr 1, 2000 · Difficult Conversations: How to Discuss What Matters Most. Paperback – April 1, 2000. by Douglas Stone (Author), Bruce Patton (Author), Sheila Heen (Author), 4.6 693 ratings. See all formats and editions.
- (693)
- Douglas Stone
- $8.23
Aug 22, 2023 · Difficult Conversations: How to Discuss What Matters Most. Douglas Stone, Bruce Patton, Sheila Heen. Penguin, Aug 22, 2023 - Psychology - 400 pages. From the Harvard Negotiation...
Difficult Conversations, a New York Times best-seller by Douglas Stone & Sheila Heen, teaches effective communication skills & strategies for managing conflict.
No matter how competent we are, we all have conversations that cause anxiety and frustration. This book can help. Based on almost thirty years of research, Difficult Conversations walks you through a step-by-step approach for how to have your toughest conversations with less stress and more success.
Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations. It shows you how to get ready, how to start the conversations in ways that reduce defensiveness, and how to keep the conversation on a constructive track regardless of how the other person responds.
