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  1. About Our Policies. Policies and Reporting. Hacked and Fake Accounts. Your account should represent you, and only you should have access to your account. If someone gains access to your account, or creates an account to pretend to be you or someone else, we want to help.

  2. If you think your account has been hacked or taken over, you should visit this page to secure your account. We'll ask you to change your password and review recent login activity. Your account may have been hacked if you notice: Your email or password have changed. Your name or birthday have changed.

    • Can You Contact Facebook by Phone?
    • Can You Email Facebook For Support?
    • Contact Facebook on Twitter
    • Use Facebook's Help & Support Menu
    • Contact Facebook Using Help Forms
    • Turn to How-To Geek to Get Your Facebook Queries Answered
    • GeneratedCaptionsTabForHeroSec

    When you think of contacting a company for help, you likely first think of placing a call to talk to a customer service representative. Unfortunately, reaching Facebook support by phone is nearly impossible and not particularly useful in most cases. Facebook does have a couple of numbers you can call to try getting in touch with the company. Howeve...

    Facebook doesn't encourage people to contact it via email. However, in the past, Facebook listed a few email addresses that you could use to contact Facebook directly. You can still try sending an email to one of these email addresses and possibly get a response. There's no guarantee, though. Your chance of getting a response, however, is much high...

    These days, one of the ways you can contact a company is by tweeting them on Twitter, and Facebook is no exception. You can send a tweet to one of Facebook's Twitter handles, and possibly get a response. There's no guarantee your query will be looked at, but it's worth trying if your issue doesn't need to be fixed urgently. Or, conversely, if the i...

    If you didn't get a response from Facebook's phone number, email, or Twitter account, use the platform's "Help & Support" menu to get help on many matters. This menu lets you access the site's Help Center, view responses to your reported items, and even allows you to report a bug or send feedback to Facebook. An easy way to get help from Facebook i...

    One more way you can contact Facebook directly is through forms. Facebook makes several forms available that you can use to submit requests or report problems with your account or someone else's. Here are some of the forms that you can use on the site: 1. Photo Removal Request: To remove your own, your child, or another adult's photo from the platf...

    We understand the pain of not being able to get an important query answered. That's why here at How-To Geek, we've written several guides on how you can use various Facebook features, how to troubleshoot your account problems, and more. You can check out our Facebook archive to access all the articles we've published about this platform. In our arc...

    Learn how to reach Facebook support by phone, email, Twitter, or online forms. Find out what to do if your account gets hacked or you have other issues with the platform.

  3. If your account was hacked or compromised, you can take action to regain your account. Visit the Facebook Help Center or the Instagram Help Center to learn how to secure your account. We'll ask you to change your password and review recent login activity.

  4. Report a Problem. This process is for reporting something on Facebook that isn't working correctly, like a broken feature or a payment issue. If you're having other issues, such as trouble logging into your account or if you think you've been hacked, learn more about what steps you can take.

  5. Aug 2, 2021 · August 2, 20215:28 PM ET. Heard on All Things Considered. Shannon Bond. 5-Minute Listen. Playlist. Enlarge this image. After her Facebook account was hacked, Angela McNamara of Hamilton,...

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