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  2. The steps below will help you add a Gmail account to new Outlook, or manage an existing account by deleting it or making it your primary account. Add a new Gmail account. On the View tab, select View settings.

    • Overview
    • Before you import email
    • Step 1: Prepare Gmail for connecting to Outlook
    • Step 2: Add your Gmail account to Outlook
    • Step 3: Copy your Gmail messages to your desktop
    • Step 4: Copy your Gmail to your Microsoft 365 mailbox
    • (Optional) Step 5: Remove your Gmail account from Outlook
    • Fixing problems with adding a Gmail account to Outlook
    • Import Gmail contacts and calendar

    When you switch to Microsoft 365 email from another service such as Gmail (or Yahoo! or AOL) you have two options:

    •Import a copy of all of your old email into your Microsoft 365 account. This way, you can have all of your email—past and present—in one account. Choose this option you have the Outlook app (2013 or 2016) installed on your computer, and you plan to retire your Gmail account. Instructions are provided below.

    OR

    •Connect your old email account to Outlook. You will be able to see and access your old email, but it will be stored in your Gmail account, not in your Microsoft 365 account. Choose this option if you plan to keep your Gmail account active, or you don't have the Outlook app installed on your computer. For the steps, see Connect email accounts in Outlook on the web (Office 365).

    Before you connect your Gmail account and Outlook, you need to prepare your Gmail account: turn on 2-step verification for Gmail and then create an app password that Outlook/Microsoft 365 will use with your Gmail address to make the connection.

    When you're finished with this step, you'll see your existing Gmail messages in Outlook. You can use Outlook to receive, read, and send new messages from your Gmail account. You can also continue to use your Gmail account as before through the Gmail web site.

    1.Open the Outlook app (such as Outlook 2013 or 2016). The top ribbon looks like this, with File in the left corner:

    You can only use a version of Outlook that has File in the left corner - it means your version has an Import/Export wizard.

    If your Outlook ribbon looks something like the one below, then you're not using an Outlook app that's installed on your computer. See How to get the Outlook app.

    2.In the Outlook app, choose File > Add Account.

    3.On the Auto Account Setup page, enter your name, your Gmail address and your Gmail password (or the app password), and then choose Next.

    Mac users: If you are using Outlook for Mac 2011, there are other export and import instructions.

    When you're finished with this step, a copy of your Gmail messages will be stored in a file that Outlook creates on your desktop. The file is called an Outlook Data File (.pst). If you receive more email to your Gmail account after you take this snapshot, those additional messages won't be copied to your .pst file, but you can always repeat these steps to copy them.

    1.In the Outlook app (Outlook 2013 or Outlook 2016), choose File > Open & Export > Import/Export.

    2.Choose Export to a file, and then choose Next.

    3.Choose Outlook Data File (.pst), and then choose Next.

    4.Select the account you want to export by choosing the name or email address of your Gmail account, and verify the Include subfolders box is checked (this ensures all your email is copied), and then choose Next.

    When you're finished with this step, the email in the .pst file will be available in your Microsoft 365 mailbox.

    1.In the Outlook app (Outlook 2013 or Outlook 2016), choose File > Open & Export > Import/Export to start the Import and Export Wizard.

    2.Choose Import from another program or file > Next.

    3.Choose Outlook Data File (.pst) > Next.

    4.Browse to the .pst file you created in Step 3 (in our example the file is named gmail.pst). Under Options, choose how you want to deal with duplicates. Choose Next.

    5.If you assigned a password to the Outlook Data File (.pst), enter the password > OK.

    When you're finished with this step, your Gmail account will still exist, but you won't see it in Outlook. If you receive any more emails at that Gmail account, you'll need to repeat the steps in this article if you want them in your Microsoft 365 mailbox.

    1.In Outlook, choose File > Account Settings > Account Settings.

    2.In the Account Settings box, select your Gmail account, and then choose Remove.

    3.In the dialog box about the offline cache being deleted, choose Yes.

    Here are 3 common problems customers experience when importing Gmail to Outlook.

    •Problem 1: If you get the following prompt, choose Cancel (it will take a couple of times), and then choose Cancel again at the Auto Account Setup page so the prompt stops appearing.

    This prompt occurs because Google thinks someone besides you has your password. It will display this prompt repeatedly, each time Outlook pings Google. This happens if:

    •You typed the wrong password. To fix, doublecheck your password.

    •Or, you're using a computer that you haven't used before to sign into your Gmail account.

    •Or, you haven't signed in to your Gmail account for a while.

    In Gmail, contacts and calendar are stored separately from email, so it's additional steps to copy them to Outlook. For instructions, see:

    Import Gmail contacts to Outlook

    • 1 min
  3. After installing Office apps, you can set up your G Suite Gmail in Outlook. First, sign in to the Google Admin console and confirm your settings. Note: Links to Google content are provided as a convenience and can change location without notice.

    • 3 min
  4. Jun 8, 2018 · Quick Links. Step One: Prepare Your Gmail Account. Step Two: Connect Outlook To Your Gmail Account. If you use Microsoft Outlook, and want to set it up with your Gmail address, you’re in luck. Newer versions of Outlook make this easier than ever.

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  5. Oct 2, 2018 · Setting up your Gmail account within the Outlook app in Office 365 or Office 2019 isn't as simple as it should be. In this video I make show you how to make ...

    • 6 min
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    • Dave's Tech Rescue
  6. May 20, 2021 · There are a couple of methods to set up Gmail in Outlook. You can set up Outlook and Gmail automatically or manually enter the Gmail and Outlook settings. The instructions in this article apply to Outlook for Microsoft 365, Outlook 2019, Outlook 2016, Outlook 2013, Outlook 2010, and Outlook for Mac.

  7. May 2, 2023 · Once you’ve signed in, press Open Outlook when prompted to add your Gmail account to Outlook for Windows preview. Finally, press Done within the Outlook for Windows preview app to access your Google email, contacts, and calendar.

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