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  1. Jackson Hewitt Online offers simple, accurate and transparent online tax preparation and e-filing for federal and state returns. You can start your return with your email address, download your W-2s, check your refund status, and get guaranteed maximum refund, accuracy and satisfaction.

    • How Much Does Jackson Hewitt Online Cost?
    • Is Jackson Hewitt Safe to use?
    • How Does Jackson Hewitt Work?
    • How Do You Get Started with Jackson Hewitt?
    • Help and Support Need Improvement
    • How Does Jackson Hewitt Deal with Self-Employment?
    • A Flawless Final Check
    • No Mobile Apps, Just A Mobile Website
    • Sufficient For Existing Jackson Hewitt Users
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    Jackson Hewitt used to offer three different versions of its online DIY tax preparation solutions at varying prices. There's now just one, at $25, which includes filing for both a federal and state return. That's a low price. Most other online tax services charge more just for filing a federal return. Jackson Hewitt supports all major IRS forms and...

    Jackson Hewitt employs a layered defense strategy, as its competitors do. Multi-factor authenticationis supported, though not required, and all data you transmit from your computer or phone is encrypted. In addition, the service notifies you about any account activity, like a password reset or e-file submission. Whenever you enter personal or finan...

    All tax preparation websites work similarly, though their user experiences and guidance resources vary greatly. Jackson Hewitt “interviews” you like a human preparer would, asking questions about your income and expenses from the previous tax year. It does this using a wizard-like tool. You answer the questions on each page by entering data, clicki...

    First, you create an account and set up your security options, then Jackson Hewitt launches into its lengthy Q&A by asking for personal details like your family members' dates of birth and Social Security numbers, and your filing status. If you used Jackson Hewitt for your 2022 taxes, the site can import that information. Every other online tax pre...

    Jackson Hewitt is behind the competition in terms of the guidance it offers. It does have a searchable knowledge base that does a great job of giving you links to forms on the site when you enter a word or phrase. It also links to articles when you select a topic area, but there are very few of these. You can chat with support representatives and s...

    Jackson Hewitt covers all the tax topics addressed on Schedule C (the main self-employment form) in one continuous Q&A, including income (1099-K, 1099-NEC, 1099-MISC, and other income not reported on those forms), general expenses (like advertising and office supplies), vehicle expenses, and business use of the home. Gig workers who only make, say,...

    Before you file your taxes, Jackson Hewitt’s review tool finds topics you started but didn’t complete and prompts you to finish them. This final check performed flawlessly for me in testing, better than just about any other DIY tax service. The app goes further than some competing services that only look for errors and omissions. For example, a too...

    You can log onto the Jackson Hewitt website using your mobile phone’s browser, but there's no standalone app. I had no trouble accessing the mobile version of the site, though I ran into the same navigation quirks I encountered on the desktop version. The user interface and navigation tools mirror what I saw on the desktop. The content is comprehen...

    Taxpayers who used the Jackson Hewitt site last year may want to stick with what they know. But it’s hard to recommend Jackson Hewitt when FreeTaxUSA, one of this year’s Editors’ Choice winners, is available. It supports all major forms and schedules and is quite good for a free federal product (state filing costs just $14.99). If you want the best...

    PCMag gives Jackson Hewitt Online 2024 a low rating for its affordable but unimpressive tax preparation service. It lacks importing prior returns, context-sensitive help, and user-friendly interface compared to other online tax software.

    • Jackson Hewitt
    • Kathy Yakal
    • Contributor
  2. Mar 6, 2024 · Jackson Hewitt offers a flat-rate DIY online tax service for $25, which includes federal and state returns. You can also hire a tax pro to prepare your return at an office or online, but you won't get free filing or a mobile app.

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  4. Apr 1, 2024 · Jackson Hewitt is best known for its in-person tax preparation at nearly 6,000 brick-and-mortar locations throughout the U.S., including 3,000 in Walmart stores. But the company also offers...

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