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Learn how to sign up and use Netflix. Get help with account issues, troubleshooting and questions.
- Billing and Payments
Go to the Billing Details page on your account.. Click on...
- Contact Us
We would like to show you a description here but the site...
- Can't Sign in to Netflix
Virtual Private Network (VPN) or proxy service settings....
- Netflix Isn't Working
Common Issues. Black screen with no sound; Black screen with...
- Request TV Shows Or Movies
For help finding a title, visit How do I find TV shows and...
- How to Keep Your Account Secure
Use a password for Netflix that you don't use anywhere else....
- How to Download The Netflix APP
Netflix is available on many devices. The Netflix app may...
- Parental Controls on Netflix
Parental controls on Netflix To choose the types of TV...
- Billing and Payments
To contact Netflix Customer Service through the Netflix app, you'll need to download the app onto your iPhone, iPad, or Android smartphone or tablet. Calling from the Netflix app requires a stable internet connection that uses Wi-Fi or cellular data.
- Overview
- By Phone
- Using the App
- By Live Chat
This wikiHow guide teaches you how to contact Netflix over the phone or online. Netflix makes it easy to contact the company straight through the mobile app, but there are still traditional options for an online chat with an agent or a phone call via a landline or cell. Netflix support is also available 24/7 by both live chat and phone, so you can follow these steps any time!
to receive a service code and find the Netflix customer service number: 1-844-505-2993.
section of the Netflix app on Android or iOS to contact Netflix customer service via phone or live chat.
to start a live chat with a customer service agent.
The page includes a few different options for contacting Netflix.
This will pull up the phone number for Netflix as well as a service code (if you are
signed in to your Netflix account
). Use this service code to speed up your service once you are on the line with an agent.
It's a black app with a red
Log in if you're not signed in automatically.
Note that you will only be able to call over an internet connection, as you will be using an in-app caller. Netflix will not open your Phone app.
Tap your profile icon in the upper-right corner.
at the bottom of the menu.
It is represented by an encircled question mark.
If you're a member and you're not logged in automatically, click
, then enter your email address and password.
This will open a pop-up chat window.
Scroll down and click "Tell us what your issue is".
A dialog box with a list of common issues will be displayed, but to start a chat with a live agent, you will need to click the
Tell us what your issue is
Customer Service. At Netflix, we are shaping the future of global entertainment because we believe there is a better way to watch. Our members need our help from time to time, and that’s where our Global CS organization focuses; providing amazing interactions with our subscribers around the world.
Watch Netflix movies & TV shows online or stream right to your smart TV, game console, PC, Mac, mobile, tablet and more.
If your matter requires customer service, please refer to help.netflix.com for appropriate contact information. We do not respond to customer service issues through this site. The help center includes how to use Netflix, answers to billing and account questions, how to recover your Netflix log in and troubleshoot errors.
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