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Pacific Gas and Electric Company (PG&E) provides natural gas and electric service to residential and business customers in northern and central California.
Create a new online PG&E account or update your online account settings. Customize your profile and alerts. Take care of tasks quickly and easily online. Set up your online account.
Find ways to pay your energy bill: PG&E pay my bill, pay as a guest, pay with One-Time Access.
PG&E account information for electric and gas account balance and bill management.
Customer support and answers to common questions. If you smell natural gas or suspect an emergency, leave the area now and call 9-1-1. If you see downed powerlines, stay away. Don’t exit your car or home. Call 9-1-1. Then call PG&E at 1-877-660-6789.
Find out how we're making our system safer and more reliable. Get important information about power outages and food safety. Sign up for outage alerts.
Call 1-877-743-4112 to start service. In most cases, you can start or stop service on the same day you complete your request. You can also arrange to start up to 60 days in advance.
Find PG&E customer service support for account issues.
The California Alternate Rates for Energy (CARE) program is a monthly discount of 20% or more on gas and electricity. Participants qualify by meeting income guidelines or enrolling in certain public assistance programs. Note: CARE and FERA share one application.
You can choose a rate plan to suit a variety of home energy needs, based on: When you use electricity. How much electricity you use. Whether you can adjust your electricity use on very hot days. Whether you have an electric vehicle. To see pricing details for all PG&E electric and gas rates, visit the PG&E tariffs.
