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ROE Web allows you to keep, view, amend and print ROEs for a period of 11 years. You don't even have to provide a paper copy to your employees, since they don't need it to apply for EI benefits. ROEs are always available online and employees can view or print copies using My Service Canada Account.
Record of employment on the web (ROE Web) is a secure portal that allows employers to create and submit records of employment (ROE) online for their employees. If you're not an employer, you can access your ROE in My Service Canada Account (MSCA).
The ROE is the form—whether electronic or paper—that employers complete for employees receiving insurable earnings who stop working and experience an interruption of earnings. The ROE is the single most important document in the Employment Insurance (EI) program.
The employee needs an ROE to determine if they are entitled to employment insurance (EI) benefits. To create an ROE for your employee, you can use Service Canada’s online ROE web service, your payroll provider’s ROE Secure Automated Transmission, or fill out a paper ROE.
You can register for ROE Web online. If you issue ROEs for your business or on behalf of another business, follow these steps to register for ROE Web. Sign-in to ROE Web through a Sign-In Partner or a GCKey. Create your professional profile which includes your name and contact information.
In order to process your claim for benefit, we need the form "Record of Employment" covering the employment noted below. EMPLOYMENT INFORMATION. IMPORTANT. If your employer has given this Record of Employment to you, please bring or mail it to this office immediately.
Without your ROE, you'll need proof of your employment, such as pay stubs and T-4 slips. If you cannot get your ROE, call Service Canada at 1-800-206-7218 or mail in this form. A Service Canada agent will tell you how to get your ROE or what else they need to complete your application for benefits.
