Search results
Check the status of your delayed or damaged bags using your name and 13-character file reference number.
Check status. Baggage liability limits. Learn how to get reimbursed, and the types of bag issues we’ll reimburse you for, if your bags are lost, damaged, delayed, or if there are items missing.
Our Help Center has FAQs & helpful information to assist you with changing/canceling your flight, refunds, using your credits, baggage policy, MileagePlus, seat/upgrades, etc.
Find information on traveling with checked or carry-on bags, special items, oversized or overweight bags. Get information on policies regarding delayed, damaged or missing bags.
completed claim form within 45 days, no action shall lie against United Airlines. The claim form should be completed in its entirety with a detailed description of each individual item contained within the bag(s), or the items missing from the baggage, including signatures from all persons impacted. If your
Depending on where and how you travel, you may have to pay to check your bag. Use our baggage fee calculator to see how much it’ll cost. Calculate bag fees. Starting February 24, 2024, fees for your first and second checked bag will go up by $5 in most markets.
You can track the location of your checked bags from your phone or tablet. We’ll let you know when your bags are loaded, unloaded and ready to be picked up at baggage claim. We scan bags at most airports and provide updates as soon as they become available.
If you've found that you have stolen items or missing belongings from your checked bags, you can learn how to file a claim here. How to report lost items Step 1
Apr 22, 2024 · Claim compensation. It takes less than 5 minutes. Get expert advice on damaged, lost, and delayed baggage compensation from United Airlines, and understand your rights as a flight passenger.
Mar 7, 2024 · Delayed bags must be reported within 24 hours for domestic flights and 21 days for international flights. You can report delayed bags at the airport, online, by phone, or via the United app. Once a claim is filed, passengers are responsible for submitting receipts for essential expenses in order to be reimbursed.
