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Give your communications a boost with Globelines’ direct to multi-channel phone line services that offer wide coverage across the Philippines.
- Table of Contents
- Ways to Contact Globe Customer Service
- What Are The Things I Can Ask Globe Customer Support?
- What Do I Need to Prepare When Contacting Globe Customer Support?
- Globe Customer Service Hours
Globe Telecom has put up a few ways that you can reach their customer service support to help voice out your concerns. Unlike the others, Globe’s channels are pretty narrow yet straightforward. That said, you can easily contact them for free through their hotlines, social media, and one messaging platform. We’ve detailed all of them below.
Globe’s Digital Assistant feature can help you with these concerns: 1. Mobile and broadband plan reconnection 2. Repair requests for broadband plans 3. Check application 4. Billing issues, termination requests, or other complex concerns and we’ll call you back 5. Report a spam, scams, etc.
Much like any customer service request, when contacting Globe’s customer support, make sure you’re ready to provide the account holder’s name, account number, mobile number (if available), and of course, your concern. As a tip, it’s best to have your latest monthly bill with you (if available) as it usually contains all the important details that t...
Globe’s Digital Assistant, which is essentially an advanced chatbot that’s always ready to respond, is available 24/7 on its Facebook and Twitter pages. However, for a more advanced concern, an agent will only be able to reach you from 9AM to 8PM. These are the ways you can reach Globe’s customer support. PLDT customers can also check these channel...
Sep 9, 2022 · If you wish to connect with Globe’s customer support for personalized assistance, please send them a message via their Facebook and Twitter accounts. If you are a Globe Platinum customer, you may call 188 or (02) 7730-1888. If you are a TM subscriber, call 808 on your TM mobile phone or (02) 7730-1500 via landline.
Apr 22, 2022 · You can call Smart Customer Service if you're having problems with your Smart subscriptions or account. Upon dialing a number below, you will be prompted by an operator, just listen to its instructions and press the correct numbers until you reach Customer Service.
Globe’s Toll-Free Services let you address inquiries from international customers promptly without the pain of costly telecommunication fees.
CUSTOMER SUPPORT HOTLINES. Speak to our representative over the phone or use our self-help channels for concerns regarding your Globe account. BUSINESS. 7730-1288.
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Mobile users can simply dial 211 from their Globe handset to connect with customer service. This service is available 24/7 , providing immediate assistance for any concerns, from billing inquiries to service disruptions.
