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Jane is an online platform for health and wellness practitioners that makes it simple to book, chart, schedule, bill and get paid.
- Pricing
Group telehealth made for Jane clinics: Perfect for couples,...
- Videos
Jane is an online platform for health and wellness...
- Guide
This guide is a growing library of tips and instructions for...
- Features
Features - Jane App. See Jane run your practice with...
- Book a Demo
Intro: Jane.App Demo 👋 Let a Jane expert bring you on a...
- Blog
Introducing Jane's Newest Charting FeaturesJuly 22, 2020;...
- About
Jane is a group project, and everyone on the team is...
- Sign Up
Start Using Jane - Jane App. Sign Up. It only takes a few...
- Integrations
Staff can view their Jane schedule (appointments and shifts)...
- Sign In to Jane App
Ready to take on the day with Jane? Search your practice...
- Pricing
- Upcoming Appointments
- Appointment History
- Intake Forms
- Documents
- Contact Info
- Credit Cards on File
- Pay Balance
- Notifications & Reminders
- Username/Password
- Google, Facebook & Twitter
Clients can view and manage their upcoming appointments, as well as join their online appointments from here. If you’ve allowed it in your Settings, patients can cancel or reschedule their appointment as needed. Jane will display any appointments within your cancellation period as “contact to cancel” to avoid any surprises. No matter your cancellat...
Clients can review all their past appointments here. However, it’s important to note that clients cannot view financial documents (i.e. invoices, statements or receipts) in their My Account area.
If there are Intake Forms to be completed, they’ll be available here. Your client will see a banner running across the top of their My Account page prompting them to fill out their form, or they can click into the Intake Form tab. You can learn more about Intake Forms here.
You can share chart entries and files with clients and they will be able to access them through their client portal. This is especially helpful for things like exercise programs, progress reports, or treatment plans. Learn about Sharing Chart Entries or Fileswith your clients.
Clients can update their contact info here, as well as choose to opt-in to marketing emails. The information they add here will be reflected in their Client Profile on your end. It’s important to note that the option to add or update Pronouns will only appear if this setting has been enabled on the administrative side of Jane. Clinics can find this...
If you’re using Jane Payments, your clients will be able to add a credit card and pay any outstanding balances from their My Account area. If they’d like to remove a credit card from their file, they’ll have to contact the clinic to have that done.
As mentioned above, if you’re using Jane Payments, your clients will be able to pay any outstanding balances from their My Account area.
If you’ve made your Reminders & Notifications client-selectable in your Settings, clients can manage how they’d like to receive those here.
In this section, clients can update their username and password, as well as see all the devices and browsers they’re logged in on by clicking Manage Sessions.
If you have chosen to allow social logins (Settings> Online Booking> Client Sign In Settings), clients can come here to link or unlink social profiles.
Schedule an appointment with a specific practitioner if they have a preference. Browse available practitioners who offer their desired treatments. Scan through weeks of availability to find a preferred time slot. Sign up for your wait list and receive a notification if an opening becomes available.
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