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Unlimited, award-winning phone, email and chat support — with free data migrations
- Using Jane on a Smartphone
If you’re away from your clinic and you need to access Jane,...
- Guide
We’ve helped thousands of practitioners make the switch to...
- Frequently Asked Questions
Simply provide your existing data to the Jane team and we'll...
- Using Jane on a Smartphone
- ☎️ Give Us A Ring
- 📆 Schedule A Call
- 💭 Chat Us Up
- 📧 Drop Us A Line
- Quick Start
- Jane University
- Training Video Playlists
The Jane team is ready and waiting for your call Monday- Friday from 6 am- 5 pm PT(our home base is in Vancouver, Canada 🇨🇦). We work hard to keep our wait timesshort, so you should be able to get through to a real, live (and very lovely) human within a couple of minutes. If you don’t have time to wait, you can always request a callback and we’ll...
If it’s easier to schedule a call that fits into your clinical calendar, you can always book ahead for a time that works well for you. We offer Demos for anyone thinking about starting with Jane, New Account Set Up Calls for our newcomers, and general Support Callsfor anyone who wants to set aside some time to walk through a sticky spot with our te...
We offer live chatfor our users in Canada, the U.S., Central and South America. From your account, you can use the Need Help?button in the top right corner to see if one of our team members is available to chat with you. If you’re not a Jane user yet, you can chat with us right from the bottom right-hand corner of this website!
Ah, trusty old email. This is a great option if you’d like to fire off a question and come back to a step-by-step, personalized response that you can refer back to whenever you need it. From your account, you can use the Need Help? button to send us a message or email us at support@jane.app. ❗A note on privacy:we ask that you don’t send us any iden...
These guides are a mix of written and video tutorials that will help get you up and running with Jane!
Looking for specific training resources for yourself or your new staff? 👉Click here for our Front Desk Training Program 👉Click here for our Practitioner Training Program We do not recommend practicing in your own account since it can create data that is hard to delete and causes confusion in your reports later on. We have a demo clinic account th...
If you love learning through videos, you can hop into our Training Video Playlistsection to work through videos on all the Jane basics. 👍 Alright, folks! If you ever have a question (or a comment, idea, or musing) please don’t hesitate to get in touch. We really do love chatting with you.
Jane offers unlimited support. Cloud-based software means there are no programs to install and no costly IT people to call. Jane will help get you started and will be by your side whenever you need assistance.
We’ve helped thousands of practitioners make the switch to Jane — learn how our support team and the helpful Jane community can help you do the same. Ready to learn more? Click here to learn more about switching to Jane.
Unlimited, award-winning phone, email and chat support — with free data migrations
Simply provide your existing data to the Jane team and we'll import it for you free of charge. Whether you're coming from Practice Fusion, WebPT, ClinicMaster, Clinic Server, Mind Body, MS Outlook, Schedulicity, QuickBooks or something else, we'll review your data and help you get started on Jane.
People also ask
Does Jane work on the go?
How do I access Jane?
What devices can I use with Jane?
Does Jane work on mobile devices?
If you’re away from your clinic and you need to access Jane, you’re in luck: Jane works on the go too. You can access all of Jane’s features through your smartphone. Simply open your phone’s web browser and enter your clinic’s URL to load the app.
