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      • Lord and Taylor’s return policy offers flexibility by allowing returns within 30 days for most items. As an online-only retailer, all returns must be processed through their website. Specific conditions apply to certain categories, such as final sale items and beauty products.
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  1. Return Policy. At Lord&Taylor, we want to ensure a seamless and transparent shopping experience for our customers. Therefore, we have implemented a Final Sale policy (with some brand exceptions) to provide clarity and avoid any confusion regarding returns and exchanges. All sales are final.

  2. If your online purchase from Lord & Taylor doesn't meet your expectations, you can return most items within 30 days of the shipping date for a refund minus a return shipping cost of $9.95. This refund will be the full amount of the purchase price.

  3. Sep 2, 2024 · Lord and Taylor, a historic American retailer now operating exclusively online, provides a return policy that aims to balance customer convenience with practical limitations. The standard return window is 30 days from the date of delivery, applicable to most items bought online.

    • Timing: 30 Days
    • Products You Can Return to Lord & Taylor
    • Urn Shipping Fee: $9.95
    • Refunds
    • Refund Timing
    • How to Return An Item to Lord & Taylor: Next Steps

    You have 30 days from the order ship date to return your unwanted merchandise. After 30 days, all sales are final.

    You can return merchandise that is in new condition. That means it’s unworn, unwashed, and undamaged — and all the tags are still attached. Items marked as final sale are not eligible for returns. Specific product categories have additional rules: 1. You must send back footwear in dust cover and in the original box. You have to place the shoe box i...

    Lord & Taylor charges a return shipping fee of $9.95. This amount will be deducted from your refund. Lord & Taylor describes this fee as “minor,” which I think is funny.

    Refunds, less the return shipping fee, are credited to your original form of payment. Eligible gift orders are refunded by way of merchandise credit to the gift recipient.

    Once your return is received and verified, Lord & Taylor processes refunds within seven to 10 days. You should get an email when your return has been processed.

    Find your order number. You can’t process a return without it.
    Take photos of your original packing slip receipt and the items you are returning.
    Package everything up and return it according to the shipping label instructions.
  4. Jan 12, 2024 · Lord And Taylor Return Policy. All goods products can be returned within 90 days of purchase, according to Lord And Taylor policy. However, the return period varies by product category. If you are in a store and are unsure how to return an item, read this page.

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  6. View complete Online Purchases Policies. Merchandise purchased on lordandtaylor.com can be returned to any Lord & Taylor store, except clearance centers and Lord & Taylor outlets. Shipping charges for items purchased online are not refundable. Returns can also be done by mail.

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