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Find the phone number for Aflac claims, customer service, dental and vision, and more. You can also chat online, log in to your account, or mail payments and documents.
- File a Claim
Aflac provides supplemental insurance for individuals and...
- Agent Locator
Except in New York, individual insurance and group dental...
- File Your Complaint Online
Consumer Complaints. Before filing a complaint, see the list...
- Claims Checklists
Claims Checklists - Contact Aflac Claims or Customer Service...
- My Account
Except in New York, individual insurance and group dental...
- Products
The plans advertised herein offer supplemental insurance...
- Employer Resource Center
Aflac provides supplemental insurance for individuals and...
- Contact Investor Relations
Contact Investor Relations - Contact Aflac Claims or...
- What We Do
Aflac Supplemental Insurance pays you (unless assigned...
- Contact Media Services
Contact Media Services - Contact Aflac Claims or Customer...
- File a Claim
Find out how to contact Aflac for policyholder and certificate holder services, claims filing, and premium payments. Learn about the special relief measures for policyholders affected by natural disasters in certain states.
Aflac offers various types of supplemental insurance to help cover expenses that health insurance doesn't. To get a free quote, enter your zip code, age and coverage options.
MyAflac is a secure and easy way to manage your Aflac policy, file claims, and access other resources. To contact Aflac, you can view your agent's information or call the toll-free number on your policy card.
- Aflac Group Insurance Claim Forms
- Aflac Group Insurance Additional Forms
- Aflac Group New York Claim Forms
- Aflac New York Group Additional Forms
File a Wellness Benefit Claim
1. Aflac is here to help. If you are filing for a health screening on your Hospital Indemnity, Accident, or Critical Illness plan for Coronavirus (COVID-19) testing, select Biometric Screening as your exam. Claims are subject to policy terms and conditions. File a Wellness Benefit Claim Online Simply select "File Online" below and follow the instructions. File Online File a Wellness Benefit via Fax or Mail Please fully complete the claim form for the Wellness Benefit. Please date and sign all...
File an Accident Claim
1. File an Accident Claim Online Simply select "File Online" below and follow the instructions. File Online File an Accident Claim via Fax or Mail Please provide a date and complete description of your accident. You can provide this information in the designated space on the claim form. If the accident resulted from the use of a motor vehicle(s), a copy of the police or accident report is required. If your injury occurred on the job, a first report of injury filed with your employer must be a...
File a BenExtend Claim
1. Group BenExtend Claims A BenExtend claim requires supporting documentation for review of benefits such as an itemized bill if there was a hospital stay, itemized bill from physician's office, surgical report if surgery took place, Xray/Diagnostic Test reports with dates and charges if applicable, accident report if applicable, and a signed and dated Authorization for Disclosure of Health Information (HIPAA form). Please date and sign all required forms where indicated. Forms: Group BenExte...
Authorization to Obtain Information Form
1. Authorization to Obtain Information Form Please date and sign all required forms where indicated. Forms: Authorization to Obtain Information Form
Direct Deposit of Claims Payment Form
1. Direct Deposit of Claims Payment Form To have your claims payment direct deposited, please download and fill out this Electronic Funds Transaction Authorization form. This form may be used on all product claims except Group Term Life, Group Whole Life and AD&D claims. Once complete, please return it to: Continental American Insurance Company Mail: Post Office Box 84075, Columbus, GA 31993 Phone: 800.433.3036 Fax: 866.849.2970 Email: groupclaimfiling@aflac.com Forms: For Direct Deposit of C...
Waiver of Premium Form
1. Waiver of Premium Form Please date and sign all required forms where indicated. Forms: Initial Waiver of Premium Form Waiver of Premium Form
File a Wellness Benefit Claim
1. File a Wellness Benefit Via Fax or Mail Please fully complete the claim form for the Wellness Benefit. Please date and sign all required forms where indicated. Forms: Accident Wellness Claim Form Critical Illness Wellness Claim Form
File an Accident Claim
1. File an Accident via Fax or Mail Please provide a date and complete description of your accident. You can provide this information in the designated space on the claim form. If the accident resulted from the use of a motor vehicle(s), a copy of the police or accident report is required. If your injury occurred on the job, a first report of injury filed with your employer must be attached to the completed claim form. If you were first treated in an emergency room, a copy of the hospital dis...
File a Critical Illness Claim
1. File a Critical Illness via Fax or Mail For critical illness claims, we need information from you and your attending physician. Please provide all information requested on the Insured's Statement portion of the claim form. The Attending Physician’s statement portion of the critical illness claim form is to be completed by the physician who first diagnosed your condition. Please submit required medical documentation for the specific covered critical illness, the claimant's birth certificate...
Authorization to Obtain Information Form
1. Authorization to Obtain Information Form Please date and sign all required forms where indicated. Forms: Authorization to Obtain Information Form
Access and manage your Aflac policy, file claims, and view benefits online through the secure Member Portal.
Aflac's supplemental insurance plans can give you more coverage and quick cash payouts.
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