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  1. Mar 9, 2024 · Dr. Ulrike Al-Khamis is the CEO of the Aga Khan Museum, Toronto, Canada. One definition of culture is the fourth essential and existential thing that humans live by. After water and food and shelter, culture is what makes us human, and if we use it well it actually even can make us humane. Culture is a tool.

    • John Kotter. Regarded by many as the authority on organizational culture change and leadership, John P. Kotter is a New York Times best-selling author, award winning business and change management thought leader, business entrepreneur, inspirational speaker and Harvard Professor.
    • Edgar H. Schein. Edgar H. Schein is Professor of Management at M.I.T. and is considered one of the a ‘founders’ of organisational psychology. Edgar H. Schein is currently a Sl oan Fellows Professor of Management Emeritus and continues at the Sloan School part time as a Senior Lecturer.
    • Whitney Johnson. Recognized as one of the 50 leading business thinkers in the world. Whitney Johnson is an expert on disruptive innovation and personal disruption; specifically, a framework which she codifies in the critically acclaimed book Disrupt Yourself: Putting the Power of Disruptive Innovation to Work and in her latest book Build an “A” Team: Play To Their Strengths and Lead Them Up the Learning Curve.
    • Professor Geert Hofstede. Professor Geert Hofstede conducted one of the most comprehensive studies of how values in the workplace are influenced by organizational culture.
    • Power Distance. This is the degree to which people in a society expect to be equal. Carl Nassar, PhD, LPC, a professional counselor in Denver, CO, had this to say about power distance.
    • Individualism vs. Collectivism. This is the degree to which people focus on their groups. Individualistic societies, like the United States, strongly value personal achievement and focus on individual needs, whereas in collectivist societies, achievements and decisions are made with the group in mind.
    • Masculinity vs. Femininity. This is the preference for masculine versus feminine traits in a society. In Hofstede's theory, masculine traits include assertiveness, competitiveness, power, and material success, while feminist traits include nurturing relationships, a good quality of life, and caring for others.
    • Uncertainty Avoidance. This dimension deals with how much a society can cope with uncertainty of the future. While every culture must deal with this, cultures with high uncertainty avoidance rely on their set rules and structures about the way things are done to deal with it, whereas those with low uncertainty avoidance are more relaxed.
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  3. Rasmussen and her team interviewed cross-cultural experts about their experiences interacting in foreign cultures. These experts were military personnel who had a great deal of cross-cultural experience. They were also nominated by their peers as being especially effective in their interactions with members of other cultures. The researchers ...

    • Know yourself—and how you’re different: Be aware that you see the world in a certain way because of your background, personal history, and culture. Everybody brings their own perspective to a situation.
    • Know the value of a little cultural understanding: Understand why it’s important to learn even a little about a culture. Focus on what you need to know to accomplish your goals while you’re abroad.
    • Frame intercultural interactions as opportunities to learn: Expect to continue to learn new things about a culture the whole time you are in it. Treat every new tidbit you digest as a tool to learn more.
    • Pay attention to surprises: Be alert to actions that you find puzzling. Like a good scientist, inquire into the cause of unexpected behavior. If something or somebody offends you or gets offended, that’s a good cue to ask “why did they do that?”
  4. Jun 28, 2022 · David Livermore, a leading expert in CQ, offers three possibilities. 1. CQ as a catalyst of innovation. The link between diversity and innovation is not as straightforward as commonly presumed. In ...

  5. Practice positive change or action by demonstrating a successful interaction with the identified culture. Borchum (2002) described cultural competence as " a non-linear dynamic process that is never-ending and ever expending. It is built on increases in knowledge and skill development related to its attributes " p. 5.

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