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  1. For issues with idalink, contact idalinkcustomersupt@dhw.idaho.gov or call 877-456-1233. For questions about Food stamps, Medicaid, TAFI, or ICCP, contact the benefits customer service at MyBenefits@dhw.idaho.gov or call 877-456-1233.

  2. Medicaid offers free or low-cost healthcare coverage for adults who have a variety of health needs. Medicaid for Adults. Requires Medicaid Application. Apply for Medicaid.

  3. Idaho Call Center & Provider Help Desk. Email: IDMedicaidsupport@telligen.com Toll-free Phone (866) 538-9510

  4. The first time you are eligible for Idaho Medicaid, you will receive an ID card in the mail. If you are eligible and have not received your card within 14 days of receiving your letter, please call 877-456-1233. Remember to: Keep your card with you when you visit your doctor, dentist, or pharmacy.

  5. If you have questions or feedback for the Medicaid NEMT Team responsible for overseeing the contract with MTM, you may complete our online feedback form, email the team at MedicaidTransport@dhw.idaho.gov, or call 1-800-296-0509.

  6. We’re here to help by phone, chat, or through your Your Health Idaho account. Contact the Customer Support Center at 855-944-3246 or through your household’s Your Health Idaho account by logging in and submitting a ticket.

  7. Email: MyBenefits@dhw.idaho.gov Fax: 1-866-434-8278 (toll free) Mail: Self Reliance Programs, PO Box 83720, Boise, ID 83720-0026; Be prepared to provide this information with the application: Verification of identity (ex. driver's license) Household income; Current monthly expenses; If applicable, immigration status

  8. Contact Idaho Medicaid. Department. E-Mail or Web site. Toll Free Phone. Toll Free Fax. Local Phone. Participant Services. idparticipantservices@gainwelltechnologies.com. 1 (866) 686-4752.

  9. Free or low-cost medical benefits for adults with a variety of health needs.

  10. Medicaid program. Covered States and Territories: Idaho. Address: 3232 Elder Street. Boise ID 837054711. Information: Toll Free: (877) 456-1233. Local: (208) 334-6700.

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