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  1. Contact Us - By Phone. Main Phone. 800.860.7482. TDD 440.526.5332. Self-service phone options such as making a payment, checking refunds and estimates are available around the clock or you may speak with an agent during business hours, 8:00 am - 5:00 pm Monday - Friday.

  2. File Online. Individuals who are ready to file a municipal income tax return or an exemption in one online session can file using FastFile. No login, User ID or Password is necessary, however you must be ready to complete your return or exemption in one session. All other individual income tax returns, and exemptions, (with the exception of ...

  3. RITA Municipalities. Tax rates are included in each municipality's profile. A complete list is also available for download on the Tax Rates Page. View RITA Member Municipalities. Every RITA municipality has its own page containing important information such as tax ordinances and special requirements for completing tax returns.

  4. Online services, including eFile via MyAccount for taxpayers and member municipalities. RITAX is a custom built tax system designed to handle multi-jurisdictional tax collection, distribution and reporting.

  5. Payments can be made over the phone with our 24/7 self-service options at 800.860.7482 . Individuals can make payments can be made online, by phone, or in person.

  6. Contact information for RITA Offices throughout the State of Ohio is noted below. Business Hours are 8:00 A.M. to 5:00 P.M. Monday - Friday. *If the holiday falls on Saturday, RITA will be closed the Friday before. If the holiday falls on Sunday, RITA will be closed the Monday following.

  7. Individual Forms and Instructions. RITA will prepare your return for you. Fill out this sheet, attach your documents and drop it off at select RITA locations. Use this form if you are exempt from filing an Individual Municipal Income Tax Return.

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