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  1. Log in to your account and access all the important information you need to know about your home solar system in one place: Hourly, daily, and monthly. Questions? Our customer care team is for you, 7 days a week. We are here to answer any questions and listen to what you have to say.

  2. Learn how to access and use your Sunnova customer portal to monitor your solar system performance, pay your bill, and refer a friend for rewards. Find answers to frequently asked questions and contact Sunnova customer service.

  3. Sunnova Customer Service. 1-866-786-6682. customerservice@sunnova.com. Mon-Fri: 6AM - Midnight (CT) Sat: 7AM - 9PM (CT) Sun: Noon - Midnight (CT) Visit Our Knowledge Center. See answers to our most frequently asked questions. Let's get started.

  4. If any issues arise with your home solar system, contact Sunnova customer service at 866.SUNNOVA to report the issue. If you also had a new roof installed and need to report any issues with it, please contact your Sunnova dealer (listed as “Contractor” in your agreement) to report the issue.

  5. account.sunnova.com › products-services › solar-repairSunnova Repair™ Services

    Sunnova Repair Services offers one-time repair, maintenance or service for non-Sunnova solar panel and battery storage systems.

  6. The MySunnova portal is a custom experience that provides Sunnova customers with instant access to important information about the home solar systems performance, solar billing, customer support, and more.

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  8. Sunnova Customer Service 1.866.786.6682. M - F: 7 a.m. - midnight (CT) SAT: 7 a.m. - 7 p.m. (CT) SUN: noon - midnight (CT) customerservice@sunnova.com

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