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Use your Way2Go Card® everywhere Mastercard® debit cards are accepted. Access your child support payments 24 hours a day, 7 days a week. Access your funds at any Allpoint or MoneyPass® ATM.
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The Child Support Program provides custodial parents with assistance in obtaining financial support and medical insurance coverage for their children by locating parents, establishing parentage, establishing or modifying support orders, and collecting and distributing child support payments.
Be sure we have your current address so you receive your new Way2Go™ debit card. Call the New York Child Support Helpline at 888.208.4485, TTY 866.875.9975, Relay Service (fcc.gov/general/internet-based-trs-providers).
Call customer service to status your current card in order to prevent unauthorized use. Customer service will then issue a replacement card that will arrive in 7 to 10 business days. CAN I GET A REPLACEMENT CARD SOONER THAN 7 TO 10 BUSINESS DAYS? Yes, for a fee a new card can be expedited to you.
Way2Go Electronic Payment Card – enroll now! Looks and works like a pre-paid debit card; No bank account or SSN required; Use the card anywhere Mastercard is accepted; Get up to 5 companion cards; Visit our FAQs page for more information on converting to paperless payments or contact your caseworker via Customer Connect or the options below:
The Way2Go Card is a debit card that makes it easy, fast and safe for families to receive monthly child support payments. Customers also have the option of receiving their child support payments through direct deposit, and check payments are available to customers under certain limited conditions.
CONDUENT ®, CONDUENT and Design ®, Way2Go Card ®, and GO Program ...
Phone: 1-888-208-4485. The Bureau of Child Support Services assists custodial parents and their children to locate absent parents, establish paternity, obtain support for their children, and enforce the terms of the Family Court / Supreme Court orders of support.
Refer to this step-by-step process to check the status of your child support payment or balance: Login to your NY.Gov account. If you do not have a NY.Gov ID, you need to create a NY.gov ID. If you have only one account, the balance / payment information will be displayed.
