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Find out how to get residential, commercial or roll-off dumpster waste pickup, pay bills, schedule pickups and more. Visit WM Support for online help or contact a support agent.
- Reporting a Missed Pickup
Select the service address and the container that was missed...
- Requesting a Bulk Pickup
For residential customers, use the button below and enter...
- Service Questions
Service Questions. Learn about your services, including...
- Account
Service Questions. On Your Mobile Device. Community...
- Billing & Invoices
WM, formerly known as Waste Management, is North America's...
- Waste Management
WM is the leading provider of comprehensive waste...
- New to WM
How do I view service information on the WM Mobile App?...
- Products & Services
From waste pickup to recycling, Waste Management offers many...
- How Do I Check My Order Status
Check your order status (multiple accounts linked) Log in to...
- How Do I Cancel My Service With WM
Cancel recurring trash/recycling service. Canceling service...
- Reporting a Missed Pickup
WM’s support site has continuously-updated content designed specifically to help you resolve common issues that may occur during service. From the support page, you can access our virtual assistant or live chat using the chat icon at the bottom right corner of the page. Just click and tell us what you need help with.
Customer Service Chat To begin chat, please provide some information. Please do not provide any credit card information, security code or CVV within this message.
Log in to your My WM account to: Pay bills; Access pickup and holiday schedules; Save a payment method; Enroll in autopay or paperless billing; Set notification preferences
6 days ago · WM offers residential, commercial and roll-off dumpster services for trash and recycling. Visit WM Support for online help or contact a support agent.
Find answers to common questions about your waste and recycling services, such as pickup schedule, weather alerts, container repairs, and more. Learn how to change, cancel, or request extra pickups, and how to prepare for holidays and severe weather.
As the nation’s leading environmental service provider, we bring the expertise we’ve honed in cities and towns across North America to provide personalized solutions and exceptional customer service when it comes to the commercial trash service and temporary dumpster rentals we provide in Columbus.