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  2. Oct 27, 2023 · 1-Access the Microsoft contact us at this link. 3-Write a brief description of your request or issue in the box then click the "Get Help" button. 4-Click on the "Contact Support" button located at the bottom of the page. If you are not logged in, you will see "Sign in to Contact Support". Log in to your Microsoft account.

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    • Contacting Microsoft by Phone: Find your product key number. Your product key number is specific to your product or device and can provide your representative with additional information about your item.
    • Contacting Microsoft by Email: Draft an email to wehelp@microsoft.com describing your issue. Describe how long the problem has been going on and whether the issue has been consistent or intermittent.
    • Contacting Microsoft by Online Chat: Browse to Microsoft’s online chat portal. Hit the blue “Get Started” button in the middle of the page to launch a chat dialog box.
    • Customer Service Line. Dial 1-800-642-7676 to talk with a representative about your issues. If you’re in the United States, you can call this number any day of the week at any time.
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