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  2. Here are some frequently asked questions and answers about Janes 1:1 Online Appointments feature. If you’re using an iOS device (iPhone or iPad), and already have the app downloaded, but you’re experiencing quality or connection issues, please be sure that your app is up to date.

  3. Prerequisite: Download the Jane Online Appointments App. Begin by downloading the 1:1 Jane Online Appointments App. Find it on the App Store here. Important Note: This App is simply a communication tool for Jane. You will not have access to your Jane account from this tool.

  4. Practitioners and clients using an iOS device (iPhone or iPad) for 1:1 Online Appointments: Please ensure the Jane Online Appointments App is up to date for the best experience. You can visit the App Store Here to update the App.

  5. Online Appointments with Jane allows you to offer secure telehealth video sessions fully integrated into your Jane account. Secure & HIPAA-compliant data transfer. Jane’s telehealth feature is built within Jane’s secure infrastructure and is designed from the ground up to be secure.

  6. How it works for a staff member: - Login to your Jane account. - Set up an Online Appointment treatment type and book a client for an Online Appointment. - Download the **Jane Online Appointments iOS App.**.

  7. Our 1:1 Online Appointments are best experienced on a computer or laptop using Google Chrome or Opera. Android devices work best with Google Chrome. If you’re on an iOS device (iPhone, iPad) you will need the Jane Online Appointments app which is available on the app store.

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