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Have a question? We are ready to help! Give us a call or type in your information and your question, and we will get back to you as soon as possible. Ask about Billing and Payments, Account Management, Plans and Addons, Troubleshooting, and more. Ask us anything! 1-800-279-3550. Mon: 09:00 AM - 09:00 PM. Tue: 09:00 AM - 09:00 PM.
Do you have other questions or concerns not answered below? Send us a Message or Call Us: 1-800-279-3550 Or, for a more personalized, one-on-one service, we recommend you visit your local Victra location. Victra is an Authorized Verizon Retailer.
- Victra, A Verizon Authorized Retailer
- Our History
- Our CORE Values
- Community Involvement
- Diversity and Inclusion
- Women’s Empowerment at Victra
- People of Color United
- Vnation Veterans
- Victra Pride Alliance
We don’t just consider you a customer – we strive to treat you as our “guest” when you join us in any of our nearly 1,700 convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories and product insurance. Get...
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Victra Contac...
At Victra, our core values are at the center of everything we do. They guide how we act as individual contributors, teams and leaders. They are the heart of our culture and we take them very seriously. We recognize our team members for living our values regularly and through a peer nomination and performance-based program called the Circle of Excel...
Victra has a commitment to its communities. Victra supports many local and national initiatives to give back to our guests and the communities in which they live and work. Victra will continue to serve our communities and provide resources every year to expand our reach to help important causes grow, volunteering both our time and monetary support ...
Victra is committed to creating an inclusive culture of diverse team members at all levels of our organization. We are excited to continue to build our culture of diversity, equity and inclusion through education, engagement, and transparency. There are many different components to this commitment. In alignment with our values, we want to not only ...
Our mission as WE@V is to develop Victra employees, especially women, so they can achieve their professional and personal goals. ERG Purpose: Women add unique talent to any organization and WE@V is a women’s leadership program with the goal of strengthening and developing this talent throughout VNation. The WE@V program is designed to support women...
The mission of the POCU is to highlight cultural diversity while attracting and retaining talented people of color. Our passion and commitment drives us and is the catalyst to inspire all Victra employees of color to reach their highest potential. ERG Purpose: 1. Educate to create awareness and sensitivity of cultural diversity 2. Create events to ...
The mission of the Veteran’s Employee Resource Group is to embrace our proud community of employee veterans who support and encourage each other through shared experiences, veteran recruitment, career development, outward engagement, professional growth, and retention. ERG Purpose: 1. Support Victra’s commitment to workforce diversity 2. Promote a ...
The mission of VPA is to promote an inclusive community for employees, partners, and Guests by serving as a visible and accessible resource for LGBTQIA+ identified employees and their allies. We will celebrate, support, uplift, and spread awareness for the LGBTQIA+ community. ERG Purpose: 1. Support Victra’s commitment to workforce diversity 2. Aff...
Oct 8, 2021 · Victra retailer Scams. 10-08-2021 01:49 PM. Yesterday we went in and traded in our phones and got the new iPhones. The customer service rep lied about the Verizon promotions so that upgrading would be our best choice that is normal behavior and can be expected. But once we were finalizing our purchase she took out two screen protectors ...
Mar 22, 2022 · 03-22-2022 02:52 PM. My experience: I wanted to upgrade my Iphone 11 Pro to a Iphone 13 Pro Max. Initially I was helped by Nic (great sales rep, very polite, but does not practice integrity) so I went to 639 E 400 S #B, Salt Lake City, UT 84102 (Victra) in order to replace my phone. Nic ran through some of the fine details and some packages I ...
Victra (formerly A Wireless) is a Verizon Premium Retailer, a distinction given to only a select few retailers and we’re proud to have earned it. Victra is a full service wireless retailer, our mission is to provide our customers with the best customer service experience, the latest products, integrity, and accountability in the industry.
People also ask
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Victra is a privately-held company headquartered in Raleigh, North Carolina. As Verizon’s largest exclusive authorized retailer operating nearly 1,500 stores in 49 states, we are at the heart of ...
