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Chat with us by clicking the Chat Online link at the bottom of the page. Our Virtual Agent is available to assist 24 hours a day. Should you need to speak to a live representative please chat with us during Macy's business hours 9:00 AM — 12:00 AM ET (Holiday exceptions may apply). Feedback. Customer service article: "Help Center" at Macys.com.
This site has been designed for Macy's and Bloomingdale's colleagues to provide you with important information about your benefit program, paycheck, company news and much more.
You may have started creating a macys.com account in store or by phone. To complete the setup: For a link to activate your account, look for an email from us entitled Here's how to activate your account or a text message from 38764. Click the link we sent you, fill out and submit the online form, and then your account will be activated.
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Macy’s Live. Macy's Pay. Customer service category My Account & Credit Card page at Macys.com.
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on every purchase & spend your rewards on anything at Macy’s. Gift Cards, services & fees excluded. Join Star Rewards. Shop your favorite store on the go with the Macy’s app- your ultimate in-store shopping buddy! Download Here!
If you have a Macy's Card, you'll need to add your Macy's Credit Card or Macy's American Express® Card information to your Account. If you are a Bronze member, you will need to enter the phone number and birthday associated with your membership
