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In order to change or cancel your subscription, please visit the Manage/Cancel Subscription (s) page or contact Customer Service here or by calling 1-800-JOURNAL (568-7625). If you purchased your subscription through a third party, please contact them directly. In the U.S? The Wall Street Journal: 1-800-JOURNAL or Toll: 1-609-627-1351.
- The Wall Street Journal
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- The Wall Street Journal
The suspension calendars in Customer Center and Chatbot show the earliest available publishing date that your suspension can begin. The calendars update daily at 10:20 pm EST/7:20 pm PST. The lead-time to suspend your newspaper delivery for The Wall Street Journal is two publishing days from the date you make the request. The lead-time to ...
To access your receipt sign in to the Customer Center and click "Manage/ Cancel Subscription (s)." From here select your subscription and scroll to the Billing History section. The "View" link displays after the charge for your subscription clears, which typically takes anywhere from two-four business days. If you receive the message advising ...
- Overview
- Reviewing Your Subscription Agreement
- Cancelling Your Subscription
The Wall Street Journal is a popular print and online publication that is published six days a week. You may want to cancel your subscription due to finances or because you are no longer interested in the publication. Start by reviewing your subscriber agreement with the Wall Street Journal so you are aware of what you are entitled to as a customer. Then, contact the publication by phone to cancel your subscription and get a refund for any remaining time on your subscription, if applicable.
Read your bill to see if you’ve paid ahead in a 3-, 6-, or 12-month cycle; if you’ve prepaid, you may be entitled to a refund.
Contact the Wall Street Journal at least 30 days before the next billing cycle to cancel on time.
You can call the Wall Street Journal at 1-800-JOURNAL (568-7625) if you live in the United States.
Check the billing cycle for your print or online subscription.
The Wall Street Journal offers online and print subscriptions that are paid every month, 3 months, 6 months, or 1 year. The billing cycle of your subscription will determine when you should cancel it and if you qualify for a refund.
Monthly and quarterly subscriptions can be cancelled at any time.
Semi-annual and annual subscriptions should be cancelled 1-2 months before the subscription ends so you can get a refund for any remaining months.
Determine if you have a bundled online subscription.
If you purchased an online subscription that was bundled with another device, like a smartphone or a tablet, you may not be able to cancel your subscription. Bundle subscriptions are considered non-refundable and non-cancellable by the WSJ.
Call WSJ customer service at 1-800-JOURNAL (568-7625) if you live in the U.S.
If you live outside of the U.S., you will need to use the applicable WSJ customer service contact number for your country. You cannot cancel your subscription by email or mail, only by phone.
However, if you change your billing address to an address in California, an option to cancel your account online will become available.
A list of contact numbers for WSJ customer service by country can be found on the WSJ contact page:
Call the third party provider for your subscription.
If you paid for your subscription through a third party provider like Amazon, contact their customer service line to cancel your subscription through them. Look for their customer service line online on their contact page.
Dec 22, 2021 · Follow these steps if you are a New York resident and purchased your subscription online on or after February 9, 2021. Step 1: Sign in to the Customer Center. Step 2: Select “My Account.”. Step 3: Choose “Manage Subscriptions.”. Step 4: Select the “Cancel Subscription” link.
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