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  2. Apr 23, 2020 · Thanks for that, would you know roughly what the average response time would be over say the last week? Are we talking days, weeks or months? I've been waiting for 24 hours now.

  3. Calls are answered every day from 8AM8PM CST. Was this article helpful? Contact PayPal through our Message Center on the website or in the app. Choose to ask the PayPal Assistant or be transferred to an agent during specific hours.

  4. To contact us on the PayPal app: Tap your profile photo . Choose Help . Choose the issue that most closely matches your reason for contacting us. If the information you’re shown doesn't answer your question, scroll down and select Contact PayPal Support. Depending on the issue, you'll see an option to Message us, access the Resolution Center ...

  5. To escalate a dispute, we often require that at least 7 days have passed since the payment date. By escalating a dispute to a claim, you’re asking PayPal to investigate and decide the outcome. A dispute will automatically close after 20 days unless it’s been escalated.

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