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What are zenpoints & how do they work?
How many zenpoints in 1 yen?
Can zenpoints be applied to international shipping?
Does zenmarket offer a welcome bonus?
Aug 9, 2023 · ZenPoints are loyalty credits that can be applied solely toward shipping payments on our website. These points are our way of saying "thank you" for choosing ZenMarket and allowing us to be part of your shopping journey. Put simply, 1 ZenPoint equals 1 yen.
Customers who reach level 2 or higher will also have the opportunity to earn ZenPoints on all products that are shipped. ZenPoints are a virtual currency that you can use to pay for your shipping fees.
- What Is The Zenmarket Loyalty Program?
- How Is My Membership Level determined?
- What Do You Mean by "Cashback in Zenpoints"?
- How Do I Use Any Zenpoints I Have Earned?
- How Do I Find Out How Much Credit I have?
- How Do I Use My Credit?
- What Can I Pay For Or Not Pay For with Credit?
- Can I Use My Credit Without Using My Balance?
- Do I Have to Pay Back Anything I Buy with Credit?
- How Much Time Do I Have to Pay Back Any Credit I Have used?
The ZenMarket Loyalty Program is an exclusive program we developed as a thank you gift to all our loyal customers for their continued patronage of our service. Membership is granted automatically on the 1st of every month to customers who have shipped items of a total price of ¥15,000 (or more) within the previous 4 calendar months regardless of wh...
Your membership level is determined based on the total price of the items you shipped over the previous 4 calendar months. This amount is recalculated on the 1st of every month, and your level can increase or decrease based on how much you have shipped with us during this period. For example, if you shipped items of a total of ¥60,000 between Novem...
Starting level 2 and up, members will receive up to 1% of the price of the items they ship in ZenPoints. Please see below on how to use ZenPoints.
Points are one of our new additions to the ZenMarket Loyalty Program. They are called ZenPoints. ZenPoints can be used to pay for international shipping. ZenPoints are applied automatically when paying for international shipping on a package. 1 ZenPoint is equal to ¥1.
To find out how much credit you have, simply log into your account. At the top-right of the page, next to where your balance is, you will see a "Credit Limit". For example, in the image below, the account has ¥20,000 in credit. If you do not see this, it means that you currently do not have any credit available. You can find out more information ab...
Credit can be used just like funds, except that it can only be used for purchases and bids. It cannot be used to pay for international shipping costs or shipping insurance. For example, if you have ¥20,000 in credits and ¥10,000 in funds like in the example below, you can purchase items or make bids of up to ¥30,000. Credit will be used automatical...
You can use credits to pay for everything (item costs, domestic shipping costs, ZenMarket service fees, and extra packaging fees for large products) exceptfor international shipping and insurance costs.
This is not possible. If you have money in your account, it will always be used first, with the difference between your account balance and the purchase price being covered by your credits. For example, if you buy an item worth ¥15,000 with ¥20,000 in credit and ¥10,000 in funds, you will have -¥5,000 in your balance. This is because all of your fu...
Yes, in the same way you must pay for anything you buy with a credit card, you must repay anything bought with ZenMarket credits.
You have a maximum of 1 month to repay the negative balance from the day of your transaction. Please also note that we cannot ship items to anyone with a negative balance unless you have enough ZenPoints to cover the shipping cost, so if you don't have enough ZenPoints but would like to ship out packages, please ensure you repay the credit amount.
ZenPoints. ZenMarket Credit System & Loyalty Program. What are ZenPoints? Simply put - ZenPoints are a virtual currency that you can earn through shopping on the ZenMarket platform. 1 ZenPoint is equivalent to 1 Japanese Yen in value.
Any users who signed up before ZenPoints were introduced will have received 300 Yen as a signup bonus. As 1 ZenPoint = 1 Yen, you will have received the same amount of value. Instead of using it on shipping as is the case for ZenPoints, you will have used it to cover the ZenMarket service fee.
ZenPoints are currently able to be used only for paying the international shipping fee, and are used automatically when you go to pay. 1 ZenPoint = 1 Yen.
ZenPoints are loyalty credits that can be applied solely toward shipping payments on our website. These points are our way of saying “thank you” for choosing ZenMarket and allowing us to be part of your shopping journey. Put simply, 1 ZenPoint equals 1 yen.
