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Jun 8, 2023 · Dyson doesn't do customer service. My V10 stopped working correctly within a few days of purchase Now, 5 months and endless phone calls and emails later, I still don't have the vacuum cleaner I paid for. Even though the fault was one that Dyson was fully aware of, it was still impossible to get a response or meaningful action.
Jan 18, 2024 · Here at the Dyson Community, we don’t have access to customer details and can’t intervene with refund requests or provide status updates. So we can help resolve things as quickly as possible, please visit Dyson.co.uk and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner ...
Nov 28, 2022 · The most direct way to continue this conversation and discuss the next steps, is to speak to them via the local Helpline. To do this, click on our Guides and manuals link, navigate to the ‘Contact us’ section. Thanks, Stuart. Stuart - Dyson. S.
Sep 14, 2023 · A company of Dyson's stature and reputation should have customer service staff who are well-trained and capable of dealing with these types of issues effectively. If a resolution is not reached in a timely and satisfactory manner, I may have to reconsider my loyalty to Dyson products and explore alternatives, such as Shark products.
Mar 5, 2024 · Since March 1st, I have faced persistent challenges and frustrations while attempting to resolve the issue with my hairdryer. Despite making numerous attempts to communicate with Dyson's customer service team via various channels, including live chat and email, I have encountered repeated delays, misinformation, and unfulfilled promises.
Mar 22, 2023 · The mods/team here can’t access customer records, so they couldn’t help if they’d tried. You’re best option is to call Dyson directly, requesting a supervisor - You’ll have to clear data protection first, so be prepared to hand over your information before delving into a complaint.
Aug 7, 2023 · Extremely poor customer service - Feedback. I have had the most terrible experience with Dyson - both the customer service and the machine itself. After two years of use (and of course after the warranty was valid), the button started failing, so I couldn’t really vacuum anymore. After calling several times and trying the WhatsApp customer ...
