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Find Support and more on Depop. Buy, sell and discover inspiring and unique items from the world’s creatives.
Nov 26, 2023 · The good news is that Depop offers several ways to get help. Here’s my guide to contacting Depop customer service based on my own experience and research.
Help. Find Help and more on Depop. Buy, sell and discover inspiring and unique items from the world’s creatives.
Contact the seller first to explain the situation and ask them for a refund. Unable to return the item? Consider reselling the item. I've arranged a refund and return with my seller. If you agree on a return, make sure you ship your item using only a tracked, signed for method.
Mar 19, 2024 · Depop has a dedicated support team in place and in this article, we will show you how to contact Depop.
Updated 5 days ago. If you haven’t received an item you purchased (and paid with Depop Payments), you can raise an issue directly with the seller. To raise an issue go to > > Resolution Centre > Select the purchase you need help with.
Customer service and communication. First things first. Always stick to our community guidelines . Reply to messages quickly – ideally within a day. This helps you sell faster, and keeps customers informed. Keep your key shop policies updated to show current services or offers.
Jul 24, 2023 · Plus, Depop has a customer service support page, so if you ever run into a problem, you can reach out there. Secondly, some people have had issues with orders. Since Depop is run by individual sellers, some people have had issues with communication, shipping delays, and difficulties with refunds or returns over time.
It all comes down to providing the best customer service experience. Doing this can also help you avoid negative issues with your orders like refunds or bad reviews. Here’s our guide to creating a great customer experience full of useful top tips and examples to help you raise your game.
