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  1. If your account has been hacked it means that someone stole your password and might be using your account to access your personal information or send junk email. How can I recover my accounts? Follow the guidance in this section in sequential order to recover your account.

  2. Keeping your computer secure helps you avoid malware and direct hacking attempts designed to steal your personal information. Here are some ways you can help reduce your online risk when you use your computer at home. Tips to protect your computer. Use a firewall. Windows has a firewall already built in and automatically turned on.

  3. Secure your account if you think you’ve been hacked. If you think that your Microsoft account has been hacked, we recommend that you reset your password right away. It's a good idea to choose a password that you don't use elsewhere. To change your password, go to the Security section at: Microsoft account.

  4. Windows 11 Windows 10. If you forgot or lost your password for your Windows device, you can change or reset it. To get started, choose your version of Windows from the tabs below. Microsoft takes security seriously. Microsoft accounts, the Windows operating system, and the other Microsoft products include passwords to help secure your information.

  5. Cheating is the act of using any unauthorized hardware, software, mods, or other means to gain an unfair advantage in-game or disrupt other players’ gaming experience. To learn more about Xbox’s stance on cheating, see: Community Standards for Xbox: Harmful behavior has no place on Xbox. Don’t some games let me mod? Yes.

  6. Manage. Remove malware from your Windows PC. OneDrive (home or personal) OneDrive for Windows. Microsoft Defender Antivirus is a powerful tool that finds and removes malware from your PC. Here's how to use it in Windows 10 or 11 to scan your PC.

  7. PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC. How to open PC Health Check.

  8. Family & online safety. Protecting players from account-related offenses. We know that you put a lot of trust in us when you provide your private info to create a Microsoft account or buy something from the Microsoft Store. Xbox takes the responsibility of handling your data with care seriously.

  9. What is spyware? What is rogue security software? How to remove malware such as a virus, spyware, or rogue security software. Removing a computer virus or spyware can be difficult without the help of malicious software removal tools.

  10. Select Device details. Select Manage in Windows Security. Select Quick scan. Tips: If you want a deeper scan, instead of selecting Quick scan in step 3, select Scan options and choose the type of scan you want. For the most complete scan, run Microsoft Defender Offline. For more about that see Help protect my PC with Microsoft Defender Offline.

  11. Phishing (pronounced: fishing) is an attack that attempts to steal your money, or your identity, by getting you to reveal personal information -- such as credit card numbers, bank information, or passwords -- on websites that pretend to be legitimate.

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