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May 9, 2024 · Intermedia is a cloud communications company that helps over 140,000 businesses connect better, from wherever, though its AI-powered platform that includes voice, video conferencing, chat, SMS, contact center, business email and productivity, file sharing and backup, security, archiving, and more – from wherever, whenever.
May 3, 2024 · Voicemail to email. Presence indicators for team members. Virtual fax. Because of its high-quality service features and the ease with which it provides multiple collaboration tools from one ...
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5 days ago · Intermedia Unite combines your phone system, chat, video conferencing, business texting, and file sharing and management into a seamless experience that fits with your business size, needs, and work style. Get customizable, scalable cloud-based services for your business backed by Intermedia's Worry-Free Experience™.
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May 9, 2024 · Access to advanced Contact Center features – Intermedia Contact Center’s omni-channel design (phone, email, SMS), coupled with advanced call routing, automated workflows, AI-powered quality control management features, and extensive reporting and analytics, all work together to reduce handle times, improve first contact resolution, and ...
May 9, 2024 · Intermedia Contact Center's omni-channel design (phone, email, SMS), coupled with advanced call routing, automated workflows, quality control management features, and extensive reporting and...
May 21, 2024 · Dave Michels from TalkingPointz speaks with Michael Gold, CEO of Intermedia, to discuss the company’s strategic moves and future ambitions. Key discussion points include: Michael Gold’s Background and Role at Intermedia: Discussion about how Mike started with a company resembling Intermedia in 2008, leading up to his official position as ...