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  1. Customer Service. Getting Electricity; Self Service Portal; Customer Service Charter; Complaint Handling Procedure; Frequently Asked Questions; Download MyPower App

  2. Load Token. Read Credit. Read Energy Consumption. Account Statement.

  3. <strong>We're sorry but Kenya Power - Self Service doesn't work properly without JavaScript enabled. Please enable it to continue.</strong>

  4. Oct 10, 2021 · Home. - Customer Service Charter. Dear customer, In order to serve you better, we have developed service standards with clear timelines on how long it takes to deliver various services: Updated October 10, 2021. Update Token Meter Yako FAQs. The token meter update process is FREE of charge.

  5. Jun 14, 2024 · The Kenya Power App allows you to access a wide array of services including bill enquiries, prepaid meter enquiries, power quality reports and interaction with the customer care team. Key...

  6. Aug 31, 2022 · Customer Service. Prepaid Token Re-Allocation Form. Planned Power Interruptions. Update Token Meter Yako FAQs. Getting Electricity. Self-Service Portal. Domestic Customers Application Procedure. SMEs Applications. Investor Relations. AGM 2023. Annual Reports. Trading Results. Notice - Closure of Registers. Corporate Governance . Public ...

  7. Feb 12, 2024 · Discover the ultimate guide to mastering the KPLC Self-Service Portal. Learn how to effortlessly manage your electricity account, track usage, pay bills, and more. Our step-by-step guide simplifies the process, making electricity management easy and efficient for all Kenyans.

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