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General Customer Service. Monday – Friday: 7:00 a.m. – 8:00 p.m. Saturday: 7:00 a.m. – 6:00 p.m. Closed Sunday and holidays. General inquiries and My Account profile support: 1-877-238-0092. International callers: 001-909-307-7070. Commercial, Industrial and Agricultural Customers: 1-800-427-2000.
As the nation's largest natural gas distribution utility, we deliver clean, safe and reliable energy to 21.1 million consumers in more than 500 communities.
Frequently Asked Questions. Watch our easy-to-understand videos to learn about your bill, payment options and managing your usage. How do I start, stop or transfer gas service online? What types of documents are used to verify my identity? What if I forgot my username, password and/or security question? Where can I find my account number?
Learn how to pay your non-gas invoices through our online payment portal. Learn about your payment options or get help understanding and managing your monthly bill.
Take care of all your natural gas service needs quickly and easily with our self-service options. Report a Natural Gas Leak If you suspect a natural gas leak, immediately evacuate the area and, from a safe location, call SoCalGas ® at 1-800-427-2200 .
Sign-up to easily pay your bill, obtain account balance, or receive bill ready notifications, all by text. Learn more about Pay by Text. My Account is available to residential and most business customers of SoCalGas with online access.
Visit our Help Center for frequently asked questions about our natural gas services.
