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  1. You can use ABE to apply on-line for healthcare, SNAP, cash assistance and the Medicare Savings programs with the State of Illinois. You can also apply for healthcare and SNAP over the phone by calling the ABE Customer Call Center

  2. ABE is the online application for benefits eligibility in Illinois. You can apply for health care coverage, SNAP, cash assistance, and/or Medicare Savings Program.

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  4. ABE is a system for customer application and case information and management for Illinois Department of Human Services and Illinois Department of Healthcare and Family Services. To access ABE, you need a user ID and password and agree to system monitoring and confidentiality rules.

    • Online
    • By Phone
    • In Person - at Your Local Family Community Resource Center
    • Don't Miss Out!
    Use the ABE Manage My Caseportal to manage your Medical, SNAP and Cash benefits - online, anytime.
    Find out more about linking your existing case to ABE Manage My Case (pdf) and review the ABE Customer Guide (pdf) by visiting the ABE Customer Support Center.
    Call the DHS Help Line at 1-800-843-6154; 1-866-324-5553 TTY
    Follow the prompts for SNAP, Cash and Medical benefits to speak to a Customer Service Agent.
    Carry, mail or fax information to your local Family Community Resource Center.
    Use the DHS Office Locatorto locate your local office.

    Act quick or your benefits may STOP. 1. Complete your Redetermination and Mid Point Reports on time. 2. Reschedule an appointment when needed

  5. ABE Portals is a website that allows customers to apply for and manage healthcare, food and cash assistance benefits in Illinois. It also provides portals for appeals, partner providers and identity proofing.

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  7. ABE is the State of Illinois' web-based portal for applying for and managing health coverage, SNAP and cash benefits, as well as applying for the Medicare Savings Program (MSP) - any time, any day, at your convenience.

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