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Elena Anne Ford-Niarchos (born May 25, 1966) is an American businesswoman. She is the Chief Customer Experience Officer at Ford Motor Company and the first woman in the Ford family to hold an executive position at the company.
Elena Ford became chief dealer engagement officer in September 2023, for which she reports to Andrew Frick, president, Ford Blue. In this role, she works closely with Ford’s 10,000 dealers worldwide to help effect their collective transformation into a competitive differentiator for the company.
Sep 12, 2023 · Elena Ford, Ford’s chief customer experience officer, is named chief dealer engagement officer, effective today. In this role, she will work closely with Ford’s 10,000 dealers worldwide to accelerate their transformation into a competitive differentiator across Ford’s global businesses.
Sep 12, 2023 · The automaker Ford announced Tuesday, Sept. 12, 2023, that the great-great-granddaughter, Elena Ford, and great-great-grandson of founder Henry Ford would be taking on leadership roles in the company. Elena Ford will represent the company as its chief dealer engagement officer and Will Ford III was named general manager of Ford Performance.
Sep 12, 2023 · Elena Ford, cousin of Executive Chair Bill Ford, was promoted to the newly created position of chief dealer engagement officer effective Tuesday, from her previous position of chief customer...
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Oct 15, 2018 · Ford Motor Company today announced that Elena Ford has been named Chief Customer Experience Officer. In this role, she will lead the organization responsible for creating a world-class customer experience throughout the entire ownership cycle.
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