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  1. The Orlando Utilities Commission (OUC: 'The Reliable One') is a municipally-owned public utility providing water and electric service to the citizens of Orlando, Florida and portions of adjacent unincorporated areas of Orange County, as well as St. Cloud, Florida, in Osceola County.

  2. Pay My Bill. From online options to a location near you, there are a variety of ways to pay your OUC bill. With our Billing Alerts program, you can also receive notifications when your statement is ready, a payment is due, or your payment status changes.

  3. From online frequently asked questions to phone or email customer service, contact us in the way that best fits your needs. For 24-hour customer service concerning power outages and water trouble, please call 407-423-9018 or visit our Outage Map in English or Spanish.

  4. The Orlando Utilities Commission (OUC: "The Reliable One") is a municipally-owned public utility providing water and electric service to the citizens of Orlando, Florida and portions of adjacent unincorporated areas of Orange County, as well as St. Cloud, Florida, in Osceola County.

  5. A statutory commission created by Special Act of the Florida Legislature in 1923 to manage the municipal water and electric service to the City of Orlando and adjoining portions of Orange County.

  6. What do I need to register for a myOUC account? All you need is a valid email address. If you are currently an OUC customer, once you complete the registration process, you will need your account number and PIN to connect your account to your myOUC online profile.

  7. Feb 1, 2021 · Since 1923, the Orlando Utilities Commission has provided residents and businesses with reliable electricity. Today, we’re the 14th largest municipal utility in the nation, serving more than 400,000 accounts in Orlando, St. Cloud and unincorporated areas of Orange and Osceola Counties.

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