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  1. Contact Us. Hours. Monday - Friday. 8 a.m. – 5 p.m. Who We Are. The Franklin County Department of Job and Family Services provides workforce development and family support programs that improve the quality of life for Franklin County residents. Cash Assistance. Child Care. Emergency Assistance (PRC) Find Work. Food Assistance. Medical Assistance.

  2. Social Services - Columbus Metropolitan Library. We provide social services assistance to the community in partnership with other organizations. Have questions? Contact us. We host many organizations in our locations and staff also refer customers to outside agencies, partners and services. EMAIL US. Speak to a Social Worker.

  3. Assistance Programs Resources. Ohio state agencies work to ensure every Ohioan and every family can meet their basic needs, develop, thrive, and contribute.

    • Phone: 1-844-640-Ohio
    • Phone: 614-233-2381
    • Phone: 614-212-1800
    • Phone: 1-800-324-8680
    • Phone: 1-866-320-8822
    • Phone: 1-866-386-3071
    Option 2– Medicaid, Food or Cash Assistance benefits
    Option 3 – Ohio Benefits website
    Option 4– Managed Care Plans or questions about Medicaid Covered Service
    Option 5– EBT or EPPIC Cards

    Medicaid Transportation is a service that is provided to all Medicaid eligible customers that reside in Franklin County that do not have transportation to and from medical appointments. All doctors offices and medical facilities must be a Medicaid provider. The Transportation Unit is open Monday through Friday from 7 a.m. to 5 p.m. (except County h...

    The Workforce Development Customer Access Line provides customers access to information on Ohio Works First (OWF) Cash Assistance benefits and case inquires, OWF and Able-Bodied Adults Without Dependents (ABAWD) work activity requirements, and the new Comprehensive Case Management and Employment Program. The Workforce Development Department is open...

    Have a question about applying for Ohio Medicaid? Are you enrolled and need to find a provider in your area or need assistance with selecting a Medicaid Managed Care Plan? The Ohio Medicaid Consumer Hotline has representatives who can help. Get connected by calling our toll-free phone number.

    Please call customer service if you believe your EPPICard MasterCard® or PIN has been lost or stolen, or that someone has transferred or may transfer money from your available funds without your permission. Customers needing to activate their new EPPICard should call the EPPICard Customer Service phone number or log onto www.EPPICard.com.

    Immediately call customer service if you believe your electronic benefits transfer (EBT) card, known as your Ohio Direction Card, has been lost, stolen, or damaged; if you think someone else might have learned your secret PIN; or if you believe there was an inaccurate transaction made to your account. You can also report issues online by logging on...

  4. As a signature initiative of Catholic Social Services, the Our Lady of Guadalupe Center plays a crucial role in the social fabric of Columbus, Ohio. Our purpose is to serve the low-income Hispanic/Latino community and immigrants.

  5. LSS offers services to provide for the basic needs of all people. Through our programs, we reach 26 counties in Ohio. Impact You Can See. Each program within the Lutheran Social Services Network of Hope is unique and diverse, serving a different function in achieving our mission of creating a better world by serving people in need.

  6. Shelter and Food. LSS Faith Mission of Fairfield County. LSS Food Pantries. Safety and Support. Health Care and Senior Housing. Learn More. Our programs work hard to provide services that address the issues of hunger, housing,safety and healing for neighbors in need.

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