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Details. System Requirements. Install Instructions. SaRA is a desktop client that enables Microsoft customers to troubleshoot and diagnose their issues.
- Overview
- Installing Microsoft Support and Recovery Assistant
- Support and Recovery Assistant system requirements
- Which problems can the Support and Recovery Assistant fix?
- Does the Support and Recovery Assistant log recovery steps?
- Do I need an account to use the Support and Recovery Assistant?
- Can I install the Support and Recovery Assistant from a network share?
- Can I run the Support and Recovery Assistant using a command-line?
- Can I install the Support and Recovery Assistant on my Mac?
- Do I need an internet connection to use the Support and Recovery Assistant?
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The Microsoft Support and Recovery Assistant works by running tests to figure out what's wrong and offers the best solution for the identified problem. It can currently fix Office, Microsoft 365, or Outlook problems. If the Support and Recovery Assistant can't fix a problem for you, it will suggest next steps and help you get in touch with Microsoft support.
Below are some of the frequently known issues that our users face. To resolve any of the problems listed below, simply click on the recommended solution for the associated problem to get started. The link will take you directly to the solution in Microsoft Support and Recovery Assistant application.
To download the Support and Recovery Assistant follow these steps:
1.Click the button below to download the Support and Recovery Assistant.
2.Follow the steps below to download and open the Support and Recovery Assistant according to your browser.
Edge or Chrome
•In the lower-lower left or upper-right corner, right-click SaraSetup.exe > Open.
Edge (older) or Internet Explorer
The following operating systems are supported:
•Windows 11
•Windows 10
•Windows 8 and Windows 8.1
•Windows 7
Outlook in any of the following Office versions can be scanned:
The Support and Recovery Assistant offers the best solution for these identified problems:
Office
I get an error when I install Office
I can't activate Office
I need to uninstall Office
Outlook
The Support and Recovery Assistant offers automated fixes for many of the issues it detects. If you elect to perform an automated fix, the recovery actions that are performed by the fix are entered into the log file created by the Support and Recovery Assistant. To view this log file and the recovery actions performed during a scenario, please follow these steps.
1.On the last screen of the scenario, check Open the log file folder after clicking Submit , complete the survey, and then select Submit .
2.In the pop-up window, open the most recently created log file.
3.Search the log file for "Recovery,".
No. The following troubleshooting scenarios in the app can be run without a Microsoft account, or the work or school account you use with Office:
•Office Uninstall
•Office Setup
•Office Activation
Yes. If you're an administrator and want to install and start the Support and Recovery Assistant from a shared location on a network instead of the default internet location don't use the download link in this article. Instead, follow the steps in this article on docs.microsoft.com: How to install and maintain Microsoft Support and Recovery Assista...
Yes. We now have the capability to run Support and Recovery Assistant scenarios using a command-line. For more information, read this article on docs.microsoft.com: Enterprise version of the Microsoft Support and Recovery Assistant.
We're sorry, but we don't have a version of the Support and Recovery Assistant that can be installed on a Mac. However, the Outlook for Mac scenario in the app can troubleshoot some issues that occur on your Mac even though the app is installed on a Windows PC.
Yes. You'll need an internet connection to download, install, and use the Support and Recovery Assistant.
Download and run the Support and Recovery Assistant to troubleshoot problems with Microsoft 365, Office, or Outlook. Learn how to install, uninstall, activate, scan, and get help with common issues.
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Aug 6, 2021 · Sara is a feminine name derived from Sarah, meaning princess or noblewoman in Hebrew. Learn about the name's history, variations, similar names, and famous people named Sara.
5 days ago · Learn about the name Sara, a Hebrew name meaning \"princess\" or \"noblewoman\". Find out its variations, nicknames, similar names, and famous people named Sara.
May 23, 2024 · The name Sara is primarily a female name of Hebrew origin that means Princess. Click through to find out more information about the name Sara on BabyNames.com.
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