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  1. Episode Guide


  2. Jun 15, 2021 · Stay focused. Your attention when apologizing should be on the impact of your words or deeds, not on your intention. Zero in on the situation at hand and stay attuned to the needs of the person...

    • Simran Sethi
  3. May 16, 2024 · Learn how to apologize when you've made a mistake or hurt someone else. Find out why apologies are important, how to express regret and take responsibility, and how to reaffirm boundaries and expectations.

    • Elizabeth Scott, Phd
    • Understand why you’re apologizing. To make a good apology, you’ll want to first have a good understanding of where you went wrong. Regret is a key element of effective apologies, but you’ll probably find it difficult to express sincere regret when you don’t know what you regret doing.
    • Start with ‘I’m sorry.’ Period. Apologies that contain qualifiers or justifications typically won’t get the job done. Hint: Following “I’m sorry” with “but” is never the way to go.
    • Take responsibility for your actions. Acknowledging your mistake can go a long way toward helping you convey remorse, but don’t stop there. A sincere apology also involves empathy for the person you hurt, and it’s important to acknowledge the pain your actions caused.
    • Focus on the impact of your actions — not your intent. Sure, you didn’t intend to hurt anyone. Still, at the end of the day, your intent often matters less than the impact of your actions.
  4. Mar 5, 2023 · Learn the six (and a half) components of a good apology and how to overcome the psychological barriers to apologizing. Find out why saying \"I'm sorry\" is essential and how to avoid making excuses or shifting blame.

    • Decide on your apology delivery. Many people appreciate a verbal, in-person apology. It can demonstrate your willingness to face embarrassment or confrontation to show how important the apology is to you.
    • Be specific in your apology. When it’s time to make your apology, specificity is helpful. According to Clarissa Delgado-Salas, a licensed clinical social worker from Pasadena, California, going into the details about what happened and why you’re sorry shows you’ve reflected on your actions and understand why your actions were hurtful.
    • Take full responsibility. A sincere apology also involves showing you’ve taken responsibility for your actions. “This demonstrates that you are aware of the consequences of your actions and are willing to accept responsibility for them,” says Michelle English, a licensed clinical social worker from San Diego, California.
    • Avoid conditional language. When apologizing, conditional language like “but” statements can inadvertently shift blame and convey insincerity. For example, saying, “I’m sorry, but I wouldn’t have done that if…” can be interpreted as you feel you had no choice in the matter, or something else carries more blame.
  5. Feb 12, 2024 · |. When shouldn’t you apologize? |. Q&A. |. Tips. Sometimes, the only way to make things right is to say “Im sorry.” But there’s more to an effective apology than just 2 little words. A good apology identifies what you did wrong, acknowledges the aftermath, and lets the other person know you’re trying to improve.

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  7. Jun 30, 2021 · Learn why apologizing is important, why it can be hard, and what makes a true apology. See examples of different types of apologies and how to avoid non-apologies.

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