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  1. Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

  2. How to redeem gift cards and codes. Redeem gift cards and codes to make Xbox purchases and extend your Xbox subscriptions. Codes are 25 characters long, include both numbers and letters, and follow a 5x5 format—five blocks of five characters.

  3. Sign in to your Microsoft account, and see Shop & Earn History. Note that Microsoft Rewards points will expire if you don't earn or redeem anything in 18 months. Learn how to redeem your Microsoft Rewards points for a huge variety of great products and sweepstakes.

  4. To redeem after setup, follow either of these steps: Select Settings > Account > Included with this Xbox to see an overview and the redemption status of any Digital Direct offers included with your console. Press the Xbox button to open the guide.

  5. How to redeem a code on Xbox Series X|S and Xbox One. Press the Xbox button to open the guide, and then select Store. Press the View button to open the side menu, and then select Redeem. Enter the 25-character code, select Next, and then follow the prompts.

  6. To redeem a new purchase. Step 1: Go to www.office.com/setup or Microsoft365.com/setup. Step 2: Sign in with your Microsoft account, or create one if you don't have one. Be sure to remember this account so that you can install or reinstall Office later, without a product key.

  7. Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

  8. Learn how to get Microsoft and Xbox gift cards for friends and family that can be redeemed for apps, games, movies, devices, and more.

  9. How to redeem gift cards and codes. Important Make sure that you’re signed in to the correct Microsoft account before redeeming. If the code was purchased through a different account (for instance, as a gift), be sure to sign in to the account for the person who received the gift.

  10. If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history. On the Order history page, find your order and then look under Status. Open Rewards dashboard.

  11. Notifications. Info. Can't sign in? Follow these steps to reset your Microsoft account password. If you have problems sending a digital game or subscription to someone as a gift—for example, it won’t send, the person never got it, or they can’t use the code to redeem itget help here.

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