Olivia Wilde
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Feb 23, 2018 · Saying "thank you" and "I'm sorry" at work is powerful. These simple acts, when genuine, can yield unexpected results.
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The power of words and self-conditioning with them is a capable thing, and the more you say sorry, the more you are likely to feel guilty when there’s no need. Of course, simple politeness goes a long way, but in this case, that’s not what we’re talking about. New York-based artist Yao Xiao takes this a step further in her cute drawings, where she ...
Politeness is ingrained in almost all of us – more so in some cultures than others, but it is a universal pattern of behaviour used to make sure other people are aware that we mean no harm, we are thoughtful to others’ needs and show empathy for the people around us. Saying “sorry” has become an automatic polite phrase these days. But how much do w...
While saying “sorry” can be grouped in the same politeness category as “thank you”, by saying we’re sorry we are ultimately exposing our weaknesses. Unknowingly, we are lowering our self-worth and harming our self-confidence by apologising for actions and circumstances. For example, if you’re half an hour late to meet a friend, by saying “sorry” yo...
By saying “thank you”, you are identifying the other person and you are recognising their contribution. In the example of turning up half an hour late to meet a friend, expressing thanks instead of an apology cultivates a sense of positivity between the two of you because you are appreciating the time they spent waiting for you instead of apologisi...
Recognizing when you’ve made a mistake and displaying genuine regret is a valuable skill for building relationships and resolving conflicts professionally. Knowing how to apologize sincerely not only improves your standing in the eyes of others but also helps with your self-improvement.
Sep 13, 2021 · 10 thank you email and apology email templates. Whether you're thanking a satisfied customer or owning up to a misstep, you need to get the message right. Check out these templates for giving thanks and expressing sorrow in a professional setting. Chris Griffin. Published on September 13, 2021.
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Jun 16, 2021 · For instance, when we bump into someone or when we want to express genuine regret for a mistake. Yet, in other situations, there is a better way to express an apology that will allow both you and the other person to feel better. In these moments we can use “thank you” instead of “I’m sorry”.
Jun 21, 2022 · With these email templates and tips for identifying apology-worthy moments, you can craft meaningful apology emails in a pinch. So without further ado, here’s how to apologize professionally in an email and regain everyone’s trust.
Sep 26, 2019 · When Saying ‘I’m Sorry’ and ‘Thank You’ Makes a Big Difference. Faux apologies can be irksome, and not receiving an apology at all can feel like a slight. Small exchanges between people matter a lot, suggests research by Chicago Booth’s Shereen Chaudhry and Carnegie Mellon’s George Loewenstein.
