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Login & security: To edit your name, email, mobile number, or password. Payments: To manage your payment methods and access your transactions. How to Get Customer Service Support. How to contact Amazon Customer Service: Visit Customer Service on the top navigation bar. Select the option that addresses your question.
- Manage Payment Methods
To manage payment methods: In Your Account, select Your...
- Cancel Items Or Orders
You can cancel physical items or orders that haven't entered...
- Cancel Items and Orders
Visit the Amazon Customer Service site to find answers to...
- Manage Payment Methods
Apr 5, 2024 · Select Forgot your password to initiate the password reset process for your Amazon Prime account. If it’s your login email or phone number that’s the issue—you may contact customer service for help restoring access to your account.
- Amazon Staff
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5 days ago · To call Amazon Customer Service, dial 1-888-280-4331. An automated system will guide you through account verification and issue categorization. Call from the phone number linked to your...
- Suzanne Kantra
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- Phone Numbers, Chats, Social Media, and Help Library
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Have a problem with Amazon and can’t figure out how to talk to an actual person? Trust us, we’ve been there and know exactly how frustrating it can be. That’s why we’ve created a comprehensive guide to contacting Amazon. Although they don’t have an email address you can send requests or complaints to, we’ve rounded up the phone numbers, chat URL, support pages, and customer service options you can use to get your issue resolved ASAP.
Call Amazon at 1-888-280-4331 for 24/7 customer service.
Call 1-888-280-4331 for 24/7 customer service.
Trust us when we tell you that this number was hard to find, so we don’t blame you if you weren’t able to locate it! Dial this number at any time to
and speak to a customer service representative and get your issue resolved.
If you’re outside the U.S, call 1-206-266-0927.
Amazon also has a few phone numbers specific to various departments and categories, including:
from a customer service agent.
This is the official customer support page for Amazon. Click on this link, and, if you aren't already logged in, type in your email and password to log into your account and gain access to the page.
If you don’t have access to your account, reset your password.
Choose what you need help with from the options presented.
Select a category, then select the item from that category that relates to your question or problem. Then, the page will explain how to complete the task, resolve the issue, file a report, and more. These are the choices:
A delivery, order or return
Your recent orders will be displayed. Choose the item you need help with or use the search box at the top of the page to search your ordered items and find the one you have a question about or problem with.
Explain your issue and how you would like it fixed as clearly as possible.
To get good customer service
, give the representative all of the details, including when the problem arose and exactly how it happened. Then, explain to them what you think would be a reasonable solution for the problem.
For example, if you got the wrong product in your order, you could say, “On October 28th, I placed an order for a red bath towel. When I received my package today, I opened it immediately to see that I got a gray bathrobe instead. I’d like to return the bathrobe and get the towel that I ordered. Can you help me correct this?”
Let Amazon know exactly why you're contacting them and what you think the best solution is to the problem at hand.
Keep all records, confirmation numbers, and shipping notes on hand.
Mobile Phone Number: If you created your account with a mobile phone number, you'll need to use this number to log in. Make sure to include your country code. Password: Check CAPS Lock and NUM Lock on your keyboard. Passwords are case-sensitive, so PASSWORD and Password are recognized as two different passwords.
Self-service options. Orders and tracking: To check on status, or change orders in your order history, go to Your Orders. Returns and refunds: If you received the wrong item, or you received a damaged or defective item, go to Return items that you ordered. Account management: To change your account name, address, settings, personalization and ...
Trying to speak to a human? Here's how to contact Amazon customer service or a seller. Story by Clare Mulroy, USA TODAY. • 5d • 3 min read. We've got Amazon's customer service phone...
